Public Works Records Coordinator

Public Works Records Management Specialist

At the city's Public Works Department, we keep Boise thriving.

In this position, you'll lead the charge in helping Public Works digitize our world, working with people, systems, and processes to manage information and records. We're seeking someone with strong learning agility, database aptitude, and records management knowledge who is comfortable taking initiative. This role will have the unique opportunity to oversee department-wide records management projects, provide associated training and quality control. If you have attention to detail and a love for creating order, this is the position for you!

Join our Public Works Records Management Services team dedicated to utilizing technology and innovation to ensure Public Works stays a national leader in protecting the environment and public health.

Essential Functions

Coordinates day-to-day work, delegates tasks and sets deadlines for the assigned team. Provides guidance, direction, and support for training and reviews work. Ensures effective collaboration with other teams. Listens to team members' input and feedback and resolves any issues or conflicts. Performs all duties of records technicians. Develops and delivers training to staff and creates documentation of team standards. Leads the public records request process and review for the department, coordinating with other city employees and departments as needed. Creates, maintains, generates, and analyzes reports. Provides insights to department leadership and other internal stakeholders. Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requirements

Required Knowledge, Experience, And Training

• High school diploma or equivalent
• 9 years of experience in records management, or
• an equivalent combination of education and / or experience.

Knowledge of records management theories, principles, and legal requirements; records retention scheduling, archiving, storage, public access, and destruction; research techniques; general office administration, equipment, and programs; and computer usage including Microsoft Office suite and Adobe Acrobat Pro. Ability to : document processes effectively and accurately; analyze record keeping systems and identify issues and areas of improvement; make decisions in new situations in accordance with rules, regulations, and policies; establish workload priorities; read, interpret, and comprehend complex legal, regulatory, procedural, and / or policy material; complete work with a high attention to detail and accuracy; resolve customer or resident complaints in accordance with established policies and regulations; use proper business / telephone etiquette; review, compile, and analyze information to prepare reports; work independently to develop and maintain effective working relationships with city employees and the general public; understand and comply with all applicable rules, policies, and regulations; communicate effectively in the English language at a level necessary for efficient job performance; and perform all essential functions as assigned by an authorized employee, supervisor, and / or manager with or without reasonable accommodation. Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

Knowledge of governmental records retention and public information laws and regulations; operation and use of electronic imaging systems; advanced research and analysis principles and practices; and advanced knowledge of Microsoft Office suite and Adobe Acrobat. Ability to : lead teams toward common goals; and quickly learn new software.

Licensing And Other Requirements

Special Requirements

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts While performing the duties of this job, the employee is frequently lifting / carrying up to 35 pounds and occasionally lifting / carrying up to 50 pounds. Also, the employee is always pushing / pulling up to 20 pounds, frequently pushing / pulling up to 35 pounds, and rarely pushing / pulling up to 50 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, and touch. Work in this position also includes close vision and distance vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb, and balance. Position requires hand / finger dexterity.

Working Environment The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.