Regional Operations Manager

TCI TransportationBaton Rouge, Louisiana, US

30+ days ago

Job type

Full-time

Quick Apply

Job description

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We’ve spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.

🚛 Regional Operations Manager – Transportation Fleet

Location : Baton Rouge, LA

Travel : Up to 40%

Reports to : Regional Director of Operations

Company : TCI Logistics

Compensation : $85,000 annual salary , based on experience and qualifications

Position Overview

Are you a results-driven operations leader with a passion for transportation logistics and team development? Join TCI , where innovation meets integrity. We’re looking for a Regional Operations Manager who can lead, grow, and optimize performance across multiple terminals within their assigned region. This role is key to ensuring profitability, operational excellence, and superior customer service, all while upholding our core values : Dedication, Positiveness, Innovation, Ethics, and Accountability .

Key Responsibilities

Leadership & Team Management

Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
Hire, train, and retain top talent aligned with TCI’s core values.
Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)

Operational Excellence

Drive on-time delivery, scanning efficiency, and customer service metrics.

Ensure regulatory compliance (DOT / FMCSA / local) and enforce company safety policies.

Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI’s Operations Training Manual.

Customer Engagement

Maintain proactive relationships with customers through regular visits and performance reviews.

Identify and address service issues with innovative solutions and detailed reporting.

Financial Oversight

Own P&L responsibilities across assigned terminals.

Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.

Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

Technology & Compliance

Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI’s proprietary tools.

Maintain 95%+ compliance with live dispatch and systems utilization standards.

Qualifications

5+ years of experience in transportation, logistics, or fleet operations management.

Proven ability to lead cross-functional teams in a fast-paced environment.

Familiarity with P&L management and logistics KPIs.

Strong understanding of DOT, FMCSA, and OSHA compliance.

Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.

Excellent communication, strategic thinking, and problem-solving skills.

Why Join TCI?

At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer :

Competitive compensation : $85,000 annual salary

Performance-based bonus potential

Opportunities for advancement within a growing logistics network

A culture that values safety, technology, and operational excellence

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Operation Manager • Baton Rouge, Louisiana, US

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