Texas Medical Customer Service Representative

A company is looking for a Remote Medical Customer Service Representative.

Key Responsibilities

Handle high-volume inbound and outbound calls while providing accurate information to patients and healthcare providers

Assist callers with program information and document calls thoroughly, ensuring appropriate follow-up

Adhere to company policies and procedures while multitasking across several internal systems

Required Qualifications

1+ years of recent call center experience

High school diploma or equivalent

Basic computer proficiency, including typing and data entry

Quiet, dedicated workstation and high-speed internet access

Experience in healthcare or customer service in medical settings is a plus