Key Account Mgr

Key Account Manager

Responsible for the retention, expansion, and overall satisfaction of identified strategically key managed account customers. This position requires an economic and business development focus and approach to customer experience. Responsible for proactively managing and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, and building long-term business relationships / partnerships with executive level decision makers. This position will interface with engineers, account managers and representatives within the Customer Services group, the Energy Efficiency group, the Economic Development group and various departments within the operating company and as necessary with the Corporate National Account organization to meet stated goals and objectives.

Minimum Requirements : Bachelor's degree in Finance, Business, Engineering, Communications or other related field. Experience : 2 years experience in customer account management, business or economic development. Utility industry experience preferred.

Other Requirements : Demonstrated communications and presentation skills. Excellent written and verbal communications skills. Must be able to travel to various locations for extended periods and work late into the evenings. Must possess demonstrated ability to successfully build strategic internal and external relationships, possess political acumen, and display strong initiative to manage resources, projects and issues across business units, committees and task forces (both internal and external to the Company). Demonstrated successful leadership.

What You Will Get : $86,763 - $115,713. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Key Account Manager Assoc

Establishes and maintains high-level relationships with key decision makers within assigned key strategic account organizations entities. Is responsible for the retention, expansion, and overall satisfaction of that client base. Provides a 'single point-of-contact to customer contacts to identify critical issues and responsible for overseeing the plan of action to resolve critical issues with key departments within the operating company. Proactively manage and be ultimately responsible for the development and successful implementation of established programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, building long-term business relationships with customer decision makers, new service issues, and various account management initiatives. Interface with engineers, the Energy Efficiency group, the Economic Development group and various AEP and operating company business units to meet stated goals and objectives. Markets a variety of products and services to OPCO customers in various identified industry segments. Works with the support of manager, with and engages the operating companies' leadership (at the executive, regulatory, operations & customer service level) with various issues that may affect the assigned key accounts. Promotes and supports operating company energy efficiency / demand response programs system wide to assigned key accounts. Promotes and supports operating company energy conversion programs with assigned key accounts.

Minimum Requirements : Bachelor's degree in Finance, Business, Engineering, Communications or other related field. Experience : Experience in customer account management, business or economic development and / or utility industry experience preferred but not required.

Other Requirements : Demonstrated communications and presentation skills. Excellent written and verbal communications skills. Must be able to travel to various locations for extended periods and work late into the evenings. Must possess demonstrated ability to successfully build strategic internal and external relationships, possess political acumen, and display strong initiative to manage resources, projects and issues across business units, committees and task forces (both internal and external to the Company). Demonstrated successful leadership.

What You Will Get : $73,828 - $98,436. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Key Account Manager Senior

Establishes and maintains high-level relationships with key decision makers within assigned key strategic account organizations entities. Is responsible for the retention, expansion, and overall satisfaction of that client base. Provides a 'single point-of-contact to customer contacts to identify critical issues and responsible for overseeing the plan of action to resolve critical issues with key departments within the operating company. Proactively manage and be ultimately responsible for the development and successful implementation of strategic programs and offerings, developing new business, providing exceptional customer service, contract development and negotiation, building long-term business relationships with executive level decision makers, new service issues, and various account management initiatives. Interface with engineers, the energy efficiency group, the economic development group and various AEP and operating company business units to meet stated goals and objectives. Develop strategies to market a variety of products and services to OPCO customers in various identified industry segments. Works with and engages the operating companies' leadership (at the executive, regulatory, operations & customer service level) with various issues that may affect the assigned key accounts. Promotes and supports operating company energy efficiency / demand response programs system wide to assigned key accounts. Promotes and supports operating company energy conversion with assigned key accounts.

Minimum Requirements : Education : Bachelor's degree in Finance, Business, Engineering, Communications or other related field. Experience : 5 years experience in customer account management, business or economic development. Utility industry experience preferred. Licenses / Certifications : Advanced degree or professional certification preferred, ex Professional Engineer (PE), Certified Energy Manager (CEM), Project Management Professional (PMP), Masters Business Administration (MBA), Juris Doctorate (JD)

Other Requirements : Demonstrated communications and presentation skills. Excellent written and verbal communications skills. Must be able to travel to various locations for extended periods and work late into the evenings. Must possess demonstrated ability to successfully build strategic internal and external relationships, possess political acumen, and display strong initiative to manage resources, projects and issues across business units, committees and task forces (both internal and external to the Company). Demonstrated successful leadership.

What You Will Get : $98,032 - $137,242. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Grade : SP20-007. Compensation Range : $85,081.00-106,352.50 USD. The Physical Demand Level for this job is : S Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

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