Collections Specialist - Remote WNY Area

Job Description

Job Description

COLLECTIONS SPECIALIST – REMOTE, MUST BE IN WESTERN NEW YORK ( WITHIN 1 HOUR OF AMHERST, NY)

Join American Coradius International LLC : A Leading Collections Agency

At American Coradius International LLC (ACI), we pride ourselves on being a reputable, compliance-driven collections agency. Our fun and positive work environment, competitive compensation and benefits package, and abundant growth opportunities make us stand out. With an A+ rating from the Better Business Bureau, we have been exceeding expectations one customer at a time since 1989!

Collector Position Summary :

ACI is seeking commission driven individuals looking for a career as a compliant debt collection professional. We are looking for individuals with sound communication skills who place value on being team players.

Our associates conduct business with respect, integrity, and an unwavering commitment to compliance and operational excellence, placing immense value on our client partnerships and the protection of their brands.

Essential Duties and Responsibilities :

• Receive / make a high volume of incoming / outgoing communications to encourage customer payments and cure outstanding past-due account balances
• Detailed documentation on all account activities and information to include verifications, demographic changes, and documenting calls relating to servicing of the account
• Utilizes all available skip tracing tools to establish contact with customers to arrange payment
• Review and monitor customer accounts daily to mitigate losses
• Take action on accounts needing additional attention under manager approval
• Ensure all company policies, procedures, and laws applicable to the position are maintained.
• Other duties as required

Qualifications :

What We Offer :

Salary : $16.00 - $17.00 per hour + Monthly uncapped bonuses

Expected hours : No less than 37.5 per week

Weekly day range :

Work Location : REMOTE

Benefits :

Disclaimer :

The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

ACI is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $16.00-$17.00 hourly. The actual pay offered to a successful candidate will consider a wide range of factors, including but not limited to knowledge, skills, experience, and other variable factors.

ACI is an Equal Opportunity Employer.