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Commercial Insurance Client Service Manager
Commercial Insurance Client Service ManagerHigginbotham Group • Ridgeland, MS, US
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Commercial Insurance Client Service Manager

Commercial Insurance Client Service Manager

Higginbotham Group • Ridgeland, MS, US
14 hours ago
Job type
  • Full-time
Job description

Commercial Insurance Client Service Manager

Job Category : Client Services

Requisition Number : COMME004275

Apply now

  • Posted : May 16, 2025
  • Full-Time
  • On-site

Locations

Showing 1 location

Position Summary : The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines, including processing and invoicing policies, endorsements, audits, and cancellations.

Supervisory Responsibilities : None

  • Prepare endorsement requests to send to insurance carriers
  • Follow-up on receipt of endorsements to existing policies
  • Process endorsements, including invoicing and delivery to clients
  • Process audits, verifying rates, exposures, and prior premiums
  • Handle cancellations and billing issues
  • Communicate with staff and clients to gather information for policy changes
  • Adhere to agency procedures
  • Provide technical support to Marketing Executives and Producers as needed
  • Establish and maintain relationships with internal and external clients
  • Core Competencies :

  • Ability to analyze and solve problems
  • Attention to detail
  • Effective communication skills
  • Timely task completion
  • Team collaboration
  • Client focus
  • Dependability
  • Creative thinking
  • Organizational skills
  • Adaptability
  • Experience and Education :

  • 1-2 years of experience in property and casualty servicing preferred
  • Licensing and Credentials :

  • Active Property and Casualty license required (company will assist with licensure if needed)
  • Systems :

  • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
  • Applied Epic experience preferred; knowledge of similar AMS acceptable
  • Physical Requirements :

  • Ability to lift 25 pounds
  • Repeated use of sight, hearing, and speech for reading, communication, and documentation
  • Repetitive hand movements such as keyboarding and writing
  • Walking, bending, sitting, reaching, and stretching
  • Qualifications

    Skills

    Behaviors

    Motivations

    Education

    Experience

    Licenses & Certifications

    Equal Opportunity Employer

    This employer is committed to notifying all applicants of their rights under federal employment laws. For more information, review the "Know Your Rights" notice from the Department of Labor.

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    Commercial Client Manager • Ridgeland, MS, US

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