Sr. Consultant, Business Transformation

Senior Consultant, Business Transformation

ADP is hiring a Senior Consultant for the HRO Operations Business Transformation Team to apply analytical, technical, and business management skills to support projects from end-to-end strategy through execution in an internal consulting role. The Senior Consultant must have an above foundational understanding of business and technology and also be willing to learn and adopt business transformation methods for project deployments. Strong communication skills, critical / strategic thinking and problem analysis are a must. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholder groups, organizational levels, and functional areas to achieve results. This role has no direct reports.

A little about ADP : We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years.

Ready to Make Your Mark? Apply now!

What You'll Do

You are a management, technology, or strategy consultant or business management professional with the ability to support and execute programs by leveraging people, process, technology, and data to achieve desired business results. You are a highly motivated self-starter inspired by working with cross-functional teams to successfully deliver and deploy top executive initiatives from strategy through to execution. You possess capabilities in the areas of problem solving, strategic thinking, business analysis and cross-functional collaboration.

What you can expect on a typical day :

• As part of the HRO Business Transformation Internal Consulting Team, you will execute project(s) related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO and be willing to learn areas outside of comfort zone
• Analyze data and recognize patterns; be able to connect the dots and create approachable presentations
• Improve and transform work patterns and be open to new ways of execution as well as learning about the business transformation capability
• Multi-task and address issues quickly as needed to meet deadlines using your strong time management skills and the ability to prioritize
• Create and own business transformation strategies and plans for the projects you work on with guidance from senior team members
• Use MS PowerPoint and Excel proficiently when building solutions. This includes putting together executive presentations for different audiences to using v-look up functions and creating pivot tables as needed to create meaningful and easy to understand insights

To Succeed In This Role

Business Transformation Competency :

At least 4 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting, operations, strategy or technology consulting

Ability to develop and conduct stakeholder analyses, change impact assessments, communications, training needs analyses, change measurement and adoption tracking (KPIs), and create dashboards, and surveys (as needed)

Ability to break down problems by understanding patterns between people, process, and technology, focus on solving problems, and quickly find solutions

Ability to identify which analyses need to be done to answer questions, manipulate data sets (comfort with Excel required), and build models, as needed to answer complex questions

Ability to develop a strategy / plan to use for execution into actionable projects and deliverables to deliver value to the business within a set timeline

Ability to analyze current state processes, find gaps, identify areas of improvement, and recommend a plan for improvement and a desired future state

With guidance from BT Managers, help design a new operating model and org. design focused on finding operational efficiencies, role re-design and process re-engineering

Possess strong communication (written / verbal) and interpersonal skills to communicate recommendations and impact with everyone from associate to Senior Leaders

Behaviors :

Strong attention to detail

Excellent time management skills and ability to meet set deadlines

Willingness to take guidance from team managers and learn about business transformation and new ways of working

Ability to structure and manage project work throughout the project lifecycle

Comfortable with ambiguity and "can go with the flow"

Open-minded, change ready mindset

Strategic-thinker who is both action and solutions-oriented

Strong cross-functional and team collaboration skills

Strong problem-solving and critical thinking skills

Influencer who can work and present across all levels of the organization (knows his / her audience)

Strong public speaking and cohesive presentation skills

Technical Skills :

Advanced Microsoft PowerPoint skills to put together cohesive presentations, and ability to tailor accordingly depending on the project or audience

Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results

Other Key Experience :

Comfortable with ambiguity and "can go with the flow"

Ability to work through roadblocks independently

Experience in presenting to senior leaders is a plus

Desire to grow within an organization

Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)

Bonus Points For These :

MBA or other advanced degree

Big-4 management consulting experience with Fortune 500 clients

Previous experience with Salesforce (analytics, dashboards and running reports)

Previous experience with process design and implementation

Ability to use Tableau proficiently to create meaningful insights and visualizations

Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures

You'll Love Working Here Because You Can :

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.

Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.

Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.

Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.

Balance work and life. Resources and flexibility to more easily integrate your work and your life.

Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.

Join a company committed to giving back and generating a lasting, positive impact on the communities in which we work and live.

Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

A little about ADP : We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.