Job Description
Job Description
Salary : Depends on experience
FLS Transportation is seeking an Account Manager to develop and grow long-term relationships with our best customers. This role will oversee a portfolio of assigned accounts to continue to grow and develop.
Responsibilities will include :
- Act as main point of contact for critical customers becoming the go-to person for service and communication
- Provide regular shipping updates and maintain performance scorecard for each client
- Identify new bid opportunities to maximize the potential of current accounts
- Schedule quarterly business reviews with customers and operations team relative to account performance
- Work in collaboration with sales team to service and grow the account
- Become a subject matter expert on the shipping, logistics and transportation industry
- Provide world-class customer service to our clients
Qualifications :
- 3-5 years of 3PL transportation experience.
- Problem-solving and strong communication skills this industry lives and dies on solid communication between customers, shippers, receivers, and colleagues
- Sharp attention to detail
- Ability to work in fast-paced environment while juggling multiple accounts
- High degree of integrity
- Strong work ethic and burning desire to win that is showcased through outworking the competition.
- Proven ability to develop and grow existing accounts
- Need to be a good teammate best exemplified through being positive, motivated, and encouraging in helping other teammates hit their goals
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