Fitness Welcome Desk Receptionist / Part-Time

Job Description

Job Description

JOB TITLE : Fitness Welcome Desk Receptionist / Part-Time

DUTIES & RESPONSIBILITIES :

• Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude.
• Adhere to the JCC policies and procedures and enforce member rules and regulations.
• Warmly greet members and guests as they approach the fitness center area.
• Answer questions and provide information in a clear and friendly manner.
• Make appropriate referrals and recommendations upon request.
• Listen and direct members' concerns and complaints to the appropriate manager.
• Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.
• Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.
• Follow established procedures for collecting money and preparing receipts.
• Monitor lost and found items as well as equipment. Report repairs.
• Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.
• Inventory and maintain all saleable front desk items.
• Wear your uniform and follow all dress code regulations.

ADDITIONAL DUTIES

JOB REQUIREMENTS

EDUCATION & EXPERIENCE

Individual shift hours vary.