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Fitness Welcome Desk Receptionist/Part-Time
Fitness Welcome Desk Receptionist/Part-TimeMarlene Meyerson JCC Manhattan • New York, NY, US
Fitness Welcome Desk Receptionist / Part-Time

Fitness Welcome Desk Receptionist / Part-Time

Marlene Meyerson JCC Manhattan • New York, NY, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

JOB TITLE : Fitness Welcome Desk Receptionist / Part-Time

DUTIES & RESPONSIBILITIES :

  • Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude.
  • Adhere to the JCC policies and procedures and enforce member rules and regulations.
  • Warmly greet members and guests as they approach the fitness center area.
  • Answer questions and provide information in a clear and friendly manner.
  • Make appropriate referrals and recommendations upon request.
  • Listen and direct members' concerns and complaints to the appropriate manager.
  • Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.
  • Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.
  • Follow established procedures for collecting money and preparing receipts.
  • Monitor lost and found items as well as equipment. Report repairs.
  • Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.
  • Inventory and maintain all saleable front desk items.
  • Wear your uniform and follow all dress code regulations.

ADDITIONAL DUTIES

  • Assist with special projects, events, and promotions as needed.
  • Attend all meetings and training sessions as required.
  • Must be able to work on New Year's Day for our annual fitness event.

    • JOB REQUIREMENTS

  • Strong decision-making skills and the ability to work under pressure.
  • Excellent interpersonal, communications, and member service skills.
  • Physical activities, including but not limited to : sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift / carry objects weighing up to 45 lbs.
  • Requires close, distance, peripheral vision and depth perception.

    • EDUCATION & EXPERIENCE

  • High School graduate or equivalent.
  • Strong math skills.
  • Current CPR certification.
  • Computer literacy and willing to learn JCC computer programs.
  • Knowledge of Mindbody is preferred.
  • Experience in a similar environment is preferred.

    • Individual shift hours vary.

  • Prefer applicants with flexible schedules.
  • Must be able to work Saturdays and / or Sundays.
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    Desk • New York, NY, US