Remote Patient Service Representative (San Jose)

American Health Connection is hiring for Remote Patient Service Representatives. This is a regular, full-time, direct hire position with virtual training, full benefits and is 100% remote .

• WE ARE CURRENTLY NOT HIRING IN THE FOLLOWING STATES : ALASKA, CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, HAWAII, ILLINOIS, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEBRASKA, NEW HAMPSHIRE, NEW MEXICO, OREGON, RHODE ISLAND, VERMONT, WASHINGTON, WASHINGTON DC, WISCONSIN.

For over 16 years, American Health Connection has provided patients with full-service, virtual central scheduling and communications services. Each Agent is assigned to a team that supports a medical health system client. AHC is the nations first healthcare-dedicated centralized scheduling provider.

What Youll Do :

This is a virtual call center position, so Agents can expect to handle 80+ calls back-to-back per shift.

Use exceptional communication skills, including written and verbal and proper phone etiquette.

Medical front office duties - scheduling appts, verifying insurance and updating demographics.

What You Bring to the Table :

At least 1- 2 years of high-volume patient scheduling experience in a call center environment is required.

Electronic medical record system (EMR / HER) experience is highly preferred.

Proficient and self-sufficient on a desktop computer and have a sense of urgency

We require a private, noise-free, HIPAA-compliant space at home.

FULL-TIME DAY SHIFTS AVAILABLE :

Day shifts available

Monday Friday and must be available for ONE weekend per month.

Pay starts at $17 / hr

Benefits :

We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

APPLY NOW!

Email your resume to scoria@ahconn.com