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Customs Brokerage Manager

Customs Brokerage Manager

CJ Logistics AmericaDes Plaines, IL, US
14 days ago
Job type
  • Full-time
Job description

Lead The Way in Customs Compliance : Customs Brokerage Manager (Hybrid) Wanted!

Are you a highly skilled and licensed Customs Broker ready to take the reins of a high-performing team? We're seeking a Customs Brokerage Manager to spearhead our operations, ensuring flawless regulatory compliance and driving continuous improvement. If you thrive in a fast-paced, deadline-driven environment and possess a deep understanding of import regulations, this hybrid role (4 days in-office, Des Plaines, IL) is your next career move.

Salary Range : $110,000 - $130,000

Schedule : Ability to work flexible schedule to maintain a cadence of visibility to all employees in Brokerage.

What You'll Do :

  • Oversee Operations : Lead daily customs brokerage activities, guaranteeing strict compliance with all U.S. Customs and PGA regulations (FDA, APHIS, EPA, DOT, etc.).
  • Build & Develop Teams : Coach, mentor, and empower a high-performing team, ensuring accurate and timely entry filings and documentation.
  • Ensure Regulatory Excellence : Monitor and adapt to regulatory changes, maintain company licenses and bonds, and serve as the go-to compliance resource.
  • Drive Financial Success : Own and manage P&L metrics, ensure accurate duty payments, and support mitigation efforts for penalties or protests.
  • Strategic Collaboration : Partner with internal teams and clients to deliver exceptional service and operational value.
  • Implement Best Practices : Develop and execute entry audit processes to ensure accuracy and revenue protection, while defining KPIs and driving continuous improvement.

What You'll Bring :

  • Active U.S. Customs Broker License (required).
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of leadership experience in a Customs Brokerage environment.
  • Demonstrated expertise in PGA processes (especially FDA, APHIS, Fish & Wildlife, EPA, DOT).
  • In-depth knowledge of U.S. import regulations, compliance requirements, and experience with post-summary corrections, protests, and penalty mitigation.
  • Strong proficiency in Microsoft Office and Google applications.
  • Exceptional interpersonal, leadership, and communication skills to effectively lead and convey information at all levels.
  • The Perks :

  • Hybrid Work Model : Enjoy the flexibility of 1 remote day per week from our Des Plaines, IL office.
  • Be a key subject matter expert and drive significant operational value.
  • Work in a professional, climate-controlled office environment.
  • If you're ready to lead from the front, ensure meticulous compliance, and foster a culture of excellence, apply today!

    CJ Logistics About Statement :

    At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

    CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

    CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or / harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and / or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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    Brokerage Manager • Des Plaines, IL, US

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