Senior Technical Account Manager

A company is looking for a Sr. Technical Account Manager.

Key Responsibilities

Champion product management and deployments for assigned accounts

Act as the primary contact for assigned accounts, developing strategic technical account plans

Drive resolution of escalations and perform quarterly systems health checks and reviews

Required Qualifications

Minimum 8 years in Technical Support or 4+ years as a Technical Account Manager

Documented experience in web / network / information security industries

Minimum of 4 years with Cloud or Security or Network products

Proven ability to manage complex implementation and technical escalations

Demonstrated experience with Internet Security and Networking Technologies