We are seeking an experienced and passionate Service Manager to join our team at our high-end omakase restaurant. The ideal candidate will bring exceptional leadership, hospitality, and organizational skills to ensure our guests receive a seamless and memorable dining experience.
Responsibilities :
Lead, train, and motivate the front-of-house team to deliver outstanding service
Oversee daily operations and ensure smooth service flow
Maintain service standards in line with fine dining expectations
Coordinate with chefs, kitchen staff, and management for seamless communication
Manage reservations, guest relations, and special requests
Handle customer feedback with professionalism and care
Support scheduling, payroll, and operational needs
Qualifications :
Minimum 2–3 years of management experience in fine dining (sushi or Japanese cuisine a plus)
Strong leadership, communication, and organizational skills
Proven ability to manage and inspire a team in a fast-paced environment
Passion for hospitality and guest satisfaction
Knowledge of Japanese cuisine, sake, and fine wines preferred
Flexible availability (evenings, weekends, holidays)
What We Offer :
Competitive salary and performance-based incentives
Opportunity to work with a passionate and professional culinary team
Growth potential within an expanding hospitality group
Staff dining benefits and training programs
Service Manager • New York, NY, US