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Customer Service Coordinator Lead

Customer Service Coordinator Lead

BSA Health SystemAlbuquerque, NM, US
16 days ago
Job type
  • Full-time
Job description

South Valley Clinic Customer Service Coordinator Lead

Join our team as a day shift, full-time South Valley Clinic Customer Service Coordinator Lead in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

  • We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • We use advanced technology to support our team and enhance patient care.

Get to Know Your Team :

  • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.
  • Responsibilities

  • Leads and oversees the daily duties of assigned staff within a designated department.
  • Provides guidance and training to assigned staff responsible for admitting, registering, scheduling, and verifying patient insurance policies.
  • Handles customer account transactions, provides customer assistance, and performs and / or oversees cashiering operations.
  • Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
  • Qualifications

    Job Requirements :

  • High School Diploma or GED equivalent.
  • Medical Terminology knowledge.
  • Knowledge of office procedures.
  • Knowledge of insurance plans.
  • Skilled in a variety of software applications.
  • Two (2) years of directly related experience
  • Preferred Job Requirements :

  • Associate's Degree in a related field of study.
  • Medical Office Experience.
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    Customer Service Coordinator • Albuquerque, NM, US

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