Job Description
Job Description
Job Title : Cashier
Job Summary & Scope :
The Cashier is the first point of contact for our guests, offering a warm and friendly greeting.
Your primary responsibility is to provide exceptional customer service, ensuring guests are
attended to promptly and with care. You will also help create a positive and memorable
experience, ensuring each guest feels appreciated with a sincere thank you as they leave.
Key Responsibilities :
- Greet guests with a friendly and welcoming attitude.
- Accurately calculate sales, handle cash, and make change quickly.
- Reconcile sales receipts, maintaining accountability and accuracy.
- Provide excellent customer service with a focus on guest satisfaction.
- Maintain a clean and organized work environment.
- Operate point-of-sale (POS) systems efficiently and accurately.
- Manage multiple tasks simultaneously in a fast-paced environment.
- Respond to guest inquiries and resolve issues promptly.
- Always uphold a polite and courteous demeanor.
- Maintain a sense of urgency while remaining calm under pressure.
Skills and Qualifications :
Strong mathematical and computer skills.Knowledge and experience with point-of-sale (POS) systems.Excellent verbal communication skills, both in person and on the phone.Ability to multitask and work efficiently in a fast-paced environment.Attention to detail and accuracy in all transactions.Ability to stand for extended periods and lift up to 50 pounds.Flexible availability, including nights, weekends, and holidays.Demonstrated ability to work well both independently and as part of a team.Polite, courteous, and customer-friendly demeanor.Basic sales skills and phone etiquette.Physical Requirements :
Ability to bend, kneel, squat, stand for long periods, and lift heavy objects asneeded.
Physical stamina to work long shifts, including split shifts when necessary.Preferred Experience :
Relevant cashier or customer service experience.Familiarity with credit / debit card processing and cash register operation.Additional Requirements :
Fluent in English, both written and spoken.Willingness to work a flexible schedule and adapt to varying shifts.Strong sense of urgency and commitment to providing excellent service.Note :
This description is intended to outline the general responsibilities and qualifications
required for the role of Cashier. It is not intended to be an exhaustive list of all duties
and responsibilities. The company reserves the right to modify the job duties and
responsibilities as necessary to meet the needs of the business.