Resident Manager

Job Title: Resident Manager

FLSA Status: Full Time - non-exempt
Reports to: Lead Recovery Program Assistant/Property Manager

Schedule: 6:00am - 2:00pm

Rate of Pay: $ - $

Closing Date: 11/26/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function: The Resident Manager is responsible for assisting and maintaining the program standards of the Harbor Light Center in a clean and orderly condition. This individual will follow a specific program and clerical duties as well as emergency duties as assigned by immediate supervisor and/or administration. This position deals with individuals and families in crises, who may be under high stress.

Duties and Responsibilities:

• Responsible for assisting and maintaining the program standards of the Harbor Light Center.
• Follow specific program and clerical duties as well as emergency duties as assigned by Supervisor.
• Treating all those entering our facility with dignity and understanding.
• Will assist in implementing the rules of the program fairly and equitably.
• Must have flexibility in scheduling.
• The Resident Manager is required to live on the premises for the benefit of The Salvation Army.
• Must be able to provide overnight on-call duties, when assigned.
• Assist Front Desk personnel in providing inside and outside security and safety of the building, as well as the facility population.
• Know and enforce facility rules as well as enforce program policy and procedures.
• Direct and assist volunteers as necessary.
• Assist in answering telephones, providing information and referral for social service programs.
• Assist in performing program registration and necessary paperwork.
• Must be able to work on many projects at once with many interruptions, multiple deadlines, and competing priorities.
• Maintain ongoing professional relationships in all interpersonal contacts.
• Requires daily involvement in personal and professionally sensitive matters that require maintaining absolute confidentiality.
• Preform urinalysis tests as well as breathalyzing residents upon entering the facility.
• Assist with room checks/searches.
• Be responsible that all applicable record keeping is maintained, and appropriate forms completed.
• Assist in transportation of residents or daily business needs.
• Assist in providing transportation to Veterans as per the VA contract
• Attend all staff meetings as assigned
• Other duties as assigned by the Program Director.

Qualification and Education Requirements:

• High School Diploma or GED
• Must be familiar with alcohol and/or drug treatment program, education and/or work experience in human services preferred
• Individual must have the ability to speak, read and write the English language

Qualifications: Knowledge, Skills and Abilities Required

Cannot participate in any form of substance abuse or show evidence of abuse while performing their duties or while present on The Salvation Army property.

Must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army.

• Driving A minimum age of 21 (for insurance provision) and possession of a valid in-state driver’s license is required. An MVR will be processed every year in accordance with The Salvation Army’s policies.
• Background Check
• Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army’s policies.
• Must possess necessary initiative, adaptability, and responsibility to work with minimal supervision
• Ability to maintain a professional level of confidentiality in handling business matters.
• Demonstrate an ability to manage multiple tasks and prioritize

Software-related skills: Microsoft Word and Excel required, Microsoft Office, working knowledge of integrated database applications and ability to use new software programs with basic training.

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.