Bilingual French Customer Service Representative

A company is looking for a Bilingual (French) Customer Service Representative.

Key Responsibilities

Serve as the primary contact for customers, agents, and clients, addressing insurance-related inquiries via phone and web

Assist customers with problem resolution and ensure accurate information is entered into the system

Process policies and related documents while maintaining productivity and accuracy standards

Required Qualifications

High school diploma or equivalent required

At least six months of customer service-related experience

Fluency in English and French (speaking, spelling, and grammar)

Ability to maintain confidentiality of customer and client information

Willingness to work scheduled hours, including evenings and weekends