Wendys General Manager

The General Manager is responsible for overseeing the daily operations of the

restaurant, ensuring that all aspects of the business run smoothly and efficiently. They

are responsible for managing and developing a team of employees, maintaining high

levels of customer service, ensuring food safety and compliance, and achieving

financial and operational targets.

Key Responsibilities :

Leadership

• ? Lead and manage a team of employees by hiring, training, motivating, and

developing staff to ensure the restaurant is operating at its best.

learning management system (WKS+ and WeLearn).

coaching.

conduct policies.

Teamwork.

Operations Management

inventory management, ordering, and payroll.

Checklists, and food safety standards.

compliance with Health Department and Wendy's Food Safety Audits.

in an acting capacity.

Customer Service

promptly and with excellence.

Wendy's International and WKS Restaurant Group : Friendliness, Accuracy,

Cleanliness, Speed, and Taste.

customer service processes (BLAST and the No Fault Policy).

Financial Management

reporting.

(WKSConnect).

Compliance

to the supervisor.

met.

violations, bullying, workplace violence, or other inappropriate behavior to the

District Leader and Human Resources.

Physical Requirements & Work Environment :

The General Manager must be able to perform the following physical requirements :

The physical demands and work environment characteristics described here are

representative of those that an employee must meet to successfully perform the

essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform these functions.

Physical Activity

twisting, sitting, filing documents, and walking.

Cleaning Program.

Physical Requirements

Work Environment

Requirements :

business management preferred.

WKS, and applicable local and state laws.

WeLearn, etc.).

meetings.

on business demands. Reasonable notice and consideration for distance will be

provided.

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