Quality Specialist

Banner - University Medical Center Tucson

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal : Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

We are nationally recognized for providing exceptional patient care, teaching future health care professionals and conducting groundbreaking research. Banner - University Medical Center Tucson is Southern Arizona's only Level I Trauma Center, meaning we care for the most critically injured patients. We look forward to nurturing future generations of highly trained medical professionals who serve the community and providing our patients with outstanding care and an unparalleled patient experience.

Location : 1625 N Campbell Ave, Tucson Arizona

Hours : Monday-Friday 8A-4 : 30PM

Banner Health was named to Fortune's Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We're proud to be recognized for our commitment to the latest health care advancements and excellent patient care.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center's Magnet Recognition Program for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

Position Summary

This position plans, coordinates, implements and evaluates facility and / or system-wide quality / performance improvements, patient safety programs, and / or coordinates compliance and regulatory programs for preparedness and accreditation requirements. The position works closely with system initiatives. All work processed by the incumbent is considered confidential and protected from discovery, pursuant to state statutes.

Core Functions

• Coordinates investigation, analysis, and responds to quality / patient safety issues, events, significant care issues or trends. Leads and / or facilitate root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams.
• Develops and analyzes data for administrative and clinical decision making, as well as regulatory requirements. Coordinates implementation of data collection processes : provide analysis, summary, research and benchmarking. Prepares and present reports for appropriate facility, system, and other external agencies. Provides oversight to projects including data abstracting and data entry as appropriate.
• Serves as a resource and leads and / or facilities task forces to plan, implement and coordinate facility activities to maximize service quality, effectiveness and efficiency. Collaborates with key stakeholders to evaluate, plan and implement process improvements and patient safety programs across the facility and / or system.
• Supports implementation of facility quality and patient safety goals, policies, procedures, and activities designed to meet the requirements of regulatory and accrediting agencies such as JCAHO, CMS, DHS, and the peer review organizations.
• Acts as consultant and educator in program development and special projects as determined by their supervisor.
• Participates in implementation of evidence-based practices at the facility or system level.
• May coordinate peer review activities for physicians and other healthcare providers and provide information for departmental improvement activities, credentialing, and reappointment.
• In some roles, this position may supervise professional staff.
• Responsibilities cross all levels of internal customers including the department, facility and system, and external customers including but not limited to the medical staff, the community, regulatory bodies and state agencies. For those positions directly supervising professional employees, the position has full authority for employment actions including selection, training, coaching, and performance reviews.

Minimum Qualifications

Requires Bachelor's degree or equivalent in nursing or other healthcare related field and either an RN license in state worked OR a clinical background with current license / certification or equivalent experience. Requires a proficiency level typically attained with five years acute care clinical experience. Requires ability to perform complex statistical analysis and highly developed problem solving skills. Requires the ability to manage programs and projects. Requires demonstrated excellence in interpersonal and written communication skills.

Preferred Qualifications

Registered Nurse (RN) license preferred. Certified Professional in Healthcare Quality (CPHQ) certification is preferred. Experience with process improvement, regulatory / accreditation programs, data management, and analysis including graphic development and presentations is highly desirable Additional related education and / or experience preferred.

EEO Statement :

Our organization supports a drug-free work environment.

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