Sr. Director Revenue Operations

Boston - United States of America - Remote Hartford - United States of America - Remote Markham - Canada - Remote

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future‑focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Remote – East Coast US or Canada (EST Time Zone Required)

We’re seeking a strategic and collaborative Director of Revenue Operations to accelerate growth across our Commercial Teams. As a key member of the global Revenue Operations & Business Performance team, you’ll partner closely with Sales, Marketing, and Operations leadership to streamline processes, align stakeholders, and drive performance across the entire revenue lifecycle.

This high‑impact role works directly with Regional Sales VPs to identify growth opportunities, improve operational efficiency, and enhance customer acquisition, satisfaction, and retention. You’ll lead with data, champion change, and foster accountability through clear KPIs.

• Lead and grow the NORAM Sales Operations team to enable scalable revenue growth.
• Design and govern incentive, commission, and compensation programs in partnership with HR and Finance.
• Deliver insights into sales performance and key metrics to support business reviews.
• Own and improve forecasting accuracy while fostering a high‑performance culture.
• Optimize business processes in collaboration with global Revenue Operations and Systems teams.
• Drive cross‑functional initiatives to advance digital revenue strategy.

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Ready to lead the way? Apply now.

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This position has a target base salary of : $192,080.00

Annual commission target : Quadient, Inc. has target base salary and target incentive compensation for our sales roles, that are based on function, level, and scope. To provide greater transparency to candidates, we share these targets on all job postings. Final base and incentive offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the targets listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning : Access global opportunities for growth through our 24 / 7 online learning platform.

Inclusive Community : Join our Empowered Communities and engage in our Philanthropy program.

Comprehensive Rewards : Enjoy competitive total rewards covering wellness, work / life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Smart Work at Quadient : At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on‑site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in‑office work, on‑site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in‑person events. No matter where you work, you’ll be part of a dynamic, people‑first community that drives success together.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com .

Quadient is an Equal Employment Opportunity Employer. We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law.

People. Connected.

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