Job Description
Job Description
Salary : $45,000.00 to $55,000.00 depending on experience
About Us
We are a rapidly growing propane fuel and logistics company serving residential, commercial, and industrial customers across multiple provinces / states in North America. With strong year-over-year growth, we are seeking a detail-oriented and motivated AR Clerk / Billing Specialist to join our finance team and ensure accuracy, timeliness, and customer satisfaction in our billing and collections process.
Key Responsibilities
Generate and distribute invoices for propane deliveries, tank rentals, and service charges in accordance with customer agreements and delivery logs.
Ensure accurate meter readings and delivery details are reflected on invoices when required.Payment Processing & AllocationRecord and apply payments received via cheques, credit cards, or third-party portals.
Ensure proper allocation of funds against multiple service locations or invoices within a single customer account.Customer Service & Issue ResolutionRespond promptly to billing inquiries or disputes related to propane usage, pricing discrepancies, or service charges.
Collaborate with operations and delivery teams to investigate and resolve account issues quickly and accurately.Account Setup & MaintenanceCoordinate with the Operations team to ensure customer accounts are accurately set up, including service locations, rates, and applicable tax rules.
Financial Reporting SupportAssist with month-end and year-end closing processes, including reconciliations and reporting.
Qualifications
2+ years of experience in Accounts Receivable, Billing, or a related finance role (energy / fuel industry experience is an asset).Strong knowledge of invoicing and collections best practices.Proficiency with accounting / ERP systems (NetSuite or RCC experience is a plus).Intermediate skills in Microsoft Excel and other Office applications.Key Competencies
Attention to Detail : Ensures invoices, payments, and account records are accurate and error-free.Problem-Solving : Ability to investigate discrepancies, resolve disputes, and find practical solutions.Critical Thinking : Applies judgment when allocating funds, reconciling accounts, or addressing unique customer billing situations.Communication : Professional, clear, and empathetic when dealing with customers and internal teams.Time Management : Can prioritize multiple deadlines in a fast-paced environment.Integrity & Accountability : Handles financial data responsibly and confidentially.What We Offer
Competitive salary and performance bonus opportunities.Comprehensive benefits package (health, dental, vision)Paid time off and company holidays.Opportunities for growth and career development in a fast-growing energy company.A collaborative team environment where your input matters.Flexible work schedule