Account Supervisor
At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Account Supervisor who will lead all customer-specific activities for one of our key retail partners, serving as the face of the agency during conceptions, creative communications design development, sell-in, execution and analysis.
The Account Supervisor functions as a leader of Agency shopper marketing program deliverables within multiple categories or retail channels. Primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account / brand-specific programs. Responsible for spearheading and synchronizing a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results.
Essential Job Duties and Responsibilities
- When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
- Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third party vendors
- Demonstrate working knowledge of consumer / shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client
- Design and lead proposal and program development presentations with limited guidance from a Director
- Establish agency thought leadership for defined area of responsibility
- Supervise and / or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
- When field facing, responsible for key channel or customer comprising 10%+ of the client's business
- Responsible for recruiting, hiring, training, and development of direct reports with support of a Director
- Other related duties as assigned
Cross-Functional Accountability
Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer / shopper insights that drive purchase behavior changeDemonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectationsEngage, mentor, and inspire Agency cross-functional team by teaching the fundamentals, demonstrate, and empower proactive thinking, prioritize goals, and facilitate conflict resolution as neededCommunicate and interact effectively with cross-agency teams for all departments and / or clients to deliver timely client decisions and approvalsOther related duties as assignedSupervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and / or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to as needed
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level : (Required) : Bachelor's Degree or equivalent experience
(Preferred) : MBA Degree or equivalent experience
Field of Study / Area of Experience : Marketing / Brand Management
3-5 years of experience in the role of leader / manager in agency, brand management, and / or media production6+ years of experience in consumer product, brand manage, media, or agency experience preferredSkills, Knowledge and Abilities
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlinesExcellent written communication and verbal communication skillsStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsersCreative self-start with strong relationship, organization, negotiation, and problem solving skillsAble to work with third party properties, agencies, suppliers and media organizationsTake this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer :
Full-Time Benefits (Medical, Dental, Vision, Life)401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffResponsibilities :
Develop and own key influencer relationships that build a trust-based partnership with client teams, agency partners, and third-party vendors.Demonstrate working knowledge of consumer / shopper marketing landscapes and the client's own industry to develop new business opportunities and potential revenue streams within existing client.Supervise and / or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes.Partner with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer / shopper insights that drive purchase behavior change.Demonstrate leadership to internal Agency concept, creative design, and production team members in order to ensure all deliverables are on strategy and meet client expectations.Qualifications :
Bachelor's Degree or equivalent experience in the area of Marketing / Brand Management required; MBA Degree or equivalent experience is preferred3-5 years of experience in the role of leader / manager in an agency, brand management, and / or media production, preferably in the grocery channel6+ years of experience in a consumer product, brand manager, media, or agency experience preferredSuperior task management, interpersonal, written and verbal communications skillsPersuasive presentation and strategic selling skillsOur focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more. We form close relationships with the leading brands and retailers that matter most.
Job Will Remain Open Until Filled