Context
You will report to the Area Manager.
Global mission
As Account Executive, you will ensure excellence of Image in Point Of Sale and in Magasin Hermes in Travel Retail, manage and motivate Beauty Consultants, train and convey the Hermes excitement to all different sales team, manage Travel Retail operations.
Main responsibilities
Excellence of Image in retailer POS and in Magasin Hermes
Ensure excellence of execution of the permanent image of Hermes for all types of distribution in Travel Retail (Hermes stores, personalised space, generic stores) following the strategy defined by the Area Manager
Anticipate and implement the Visual Merchandising guidelines following the marketing plan, including : order and set up of visuals, POSM, planogram and definition of the stock needs per each store
Prepare and implement the store opening or refits
Ensure excellence of execution of the animation in POS, outside or at counter, following the trade plan recommendation done by the trade marketing manager
Manage and motivate Beauty Consultants
Define the skills of the BCs needed in function of the business strategy
Recruit BC according to the Hermes expectations (values, team
Train, integrate, empower the BC and create a strong team spirit with the other BCs and with the store management
Share objectives, evaluate and animate team and individuals to ensure sales performances. Define local incentives
Optimise and validate BCs shifts together with agency and shop management
Coach and ensure the excellence of service
Define profile and recruit of the promotors team for animation. Set and share target. Define incentive
Budget follow up on BC and promotors investment (define commissions amounts and bonus per BCs to the office in charge of payroll, temporary promotors invoices vs planning ) Ensure the partnership with agencies
Train and convey the Hermes excitement to all different sales team
Learn and integrate all the training modules provided by international training and work in collaboration with the international trainer to be able to deliver local training to all the local sales staff (BC, Hermes staff, promotors & generic staff)
Identify needs, set up local trainings with store managers and train the different sales population (see before) according to the marketing innovation calendar
Organise the yearly Travel Retail seminar in coordination with the training department
Feedback to the Area Manager and international trainer your training activities and report needs or best practice of competition
Manage Travel Retail Operations
Verify the customer orders in coordination with Area Manager
Make sure all the requested POSM is ordered
Coordinate with logistic team in France and customer
Make twice a year the POSM forecasts
Manage the expenses and budget related to the TR activity
Sell out analysis & focus
Profile
You have a first experience in commerce / retail.
Soft skills
- You have a passion for fragrances and for the Hermès Universe
- You are people & service oriented - friendly, patient, dedicated, adaptable
- You are pro-active and ability to initiate & propose
Communication Skills
- You speak and write fluently English and French
- You are active listener and easy contact
- Team spirit : willing to share and cooperate with the rest of the team
- Team leader and responsible : you drive a team of BCs
Business Sense
- You are sales and business oriented, receptive to figures and objectives
- You are customer oriented
- You have strong organisational skills and computer skills (Excel, PowerPoint)
Account Executive Travel Advisor
Key Responsibilities:Demonstrate passion for curating extraordinary travel experiences for high-net-worth guestsHandle inbound sales calls, make travel recommendations, and close salesBuild lasting relationships with guests to drive consumer loyaltyRequired Qualifications:2+ years' experience in rem...
MidMarket Account Executive (US & Canada markets)
You share our common values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, because it’s not worth wasting time on something you don’t believe in; and enthusiasm for Constant Changes, because we are always looking to make things better. Maintain strong relationships...
Enterprise Account Executive Utilities and Energy
A company is looking for an Enterprise Account Executive in the Utilities and Energy sector. ...
Enterprise Account Executive (Retail and FMCG Sector)
Manage and own the full sales cycle from prospecting, qualification and contract negotiations Build and maintain a pipeline of high-quality opportunities by leveraging our Business Development team, as well as through outbound territory development Meet and exceed sales targets within your assigned ...
Employee Benefits Account Executive
Develop and oversee customer service plans for each client and understand the needs of the customer. Prepare customer renewals and new business strategies, including proposals and presentations while ensuring agreement with customer’s requests/requirements. Manage and retain existing book of busines...
Executive Director, Sales and Account Management - Payor Solutions
CVS Health is recruiting for an Executive Director, Sales and Account Management in Payor Solutions who will develop and manage a team that carries out processes for sales, account management, and business retention. This leader will establish policies and programs in sales, account management, and ...
Account Executive
Represent the brand in a professional manner that results in repeat business and a positive customer experience. Here at Whiskey and Wealth Club, we look for people who are driven, self-starting and want to be part of something special. We are now looking for an Account Executive to join our Sales t...
Sr. Account Executive, Brand and Product Marketing
The Senior Account Executive, Product Marketing, supports managers and project leads with strategizing, developing and delivering marketing campaigns for new products including ships, destinations, and onboard products and programs. Support the managers and project leads in all steps of project plan...
Regional E-Commerce Manager - Perfume & Beauty Americas
Excellent problem-solving abilities, and you are agile and can adjust your vision and business approach according to business reality. Part of this role is to work closely with the Commercial Team as an E-Commerce lead to set standards and objectives for each key retailers while optimizing and overs...
Account Executive, Travel Advisor - FL
Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Account Executive, Travel Advisor at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own h...