Housing Navigator

Job Description

Job Description

Description :

Job Title : Housing Navigator I (Full-Time)

FLSA Status : Exempt / Non-Exempt

Department : Housing Navigation

Reports to : Housing Navigator II

Position Summary :

The Housing Navigator I will identify landlords to partner with Camillus House for the purposes of providing apartment units to clients transitioning out of homelessness. The Housing Navigator communicates with potential landlords about the benefits of working with Camillus House, the maximum rent payments available, and the minimum housing requirements. The Housing Navigator will assist in the housing search, negotiating rents and leases, conducting unit inspections and will serve as a liaison between landlords, client-tenants, and the client’s case management team at Camillus House.

Responsibilities :

• Commitment to the Values and Mission of the Brothers of St. John of God as witnessed through Camillus House and Health in serving the needs of the underserved populations
• Hospitality : Welcoming all with “Hi, how can I help you today” with a smile and eye contact.
• Respect : Raising the dignity of another by recognizing they have been created in the image of their God.
• Spirituality : Creating a safe space for another to seek balance of mind, body and spirit in their life.
• Quality : The talent you bring to Camillus will be fulfilled 100%.
• Responsibility : Recognizing and respecting that all is a gift of God, and we are called to hear the cry of the earth for protection.
• Actively recruits landlords to provide affordable housing for Camillus House clients.
• Maintains landlord database.
• Conducts comprehensive housing assessment, housing planning, and client-driven housing searches based on the individual clients’ needs.
• Develop a housing procurement plan with clients and case manager. This shall include an intake interview to determine housing and service needs.
• Act as client advocate in securing appropriate housing.
• Develop rapport and communication with both property managers and participants experiencing homelessness.
• Accompany clients in housing search and outreach to available housing options.
• Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities.
• Keep current with landlord laws, ordinances, and regulations that impact housing.
• Collects all necessary documentation needed to support assistance.
• Prepare request for financial assistance and submit all required documentation needed to support assistance.
• Maintain comprehensive case management files and statistics required by funding sources.
• Conduct Housing Quality Standards (HQS) and Housing Habitability Inspections at initial move-in and at annual inspection.
• Conduct Rent Reasonableness Survey at initial move-in and at annual inspections.
• Regular coordination with Case Managers and Program Supervisors, including collaborative working group meetings.
• Participates in team discussions regarding client progress with possible solutions to ensure best support for the client’s success.
• Responsible for maintaining confidential, professional boundaries with clients.
• Promotes good community relations and utilizes community services and resources.
• Attends scheduled training program for professional development that includes, at a minimum, trainings required by Camillus House and by regulatory and accrediting bodies.
• Assumes on-call responsibility as assigned.
• Performs other duties as assigned.

Work Environment :

The noise level of the work environment can range from low to moderate. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements :

Work Schedule :

Requirements :

Camillus House is an Equal Opportunity Employer