English Language Learning Specialist

Job Summary :

Catholic Charities Archdiocese of New Orleans (CCANO) has been offering English as a Second Language (ESL) classes for over 15 years. ESL classes are offered to adults in the greater metropolitan region. This person will be responsible for class instruction of students of multiple levels in both group and one-on-one settings. Our current class offerings are both online and onsite at our Metairie location. Travel to other locations may be required on an as-needed basis. The position also requires general program administration and support including managing and tracking student registration, enrollment, assessment, and attendance. The Specialist will also support general program functions such as lead group orientations and intakes, troubleshoot student technical issues, and other tasks as necessary. This position requires a flexible schedule and weekly day and night shifts.

Duties / Responsibilities

Essential Job Functions :

Class Instruction - 50%

Implement a focused curriculum to support students from pre-beginner level to high intermediate level students

Instruction and classroom management both in-person and online for adult learners

Coaching - 30%

Offer one-on-one support to students to improve attendance and remove barriers to participation

Manage own schedule; communicate efficiently with students to manage coaching sessions

Administrative / Other - 20%

Administer standardized assessments, filling out registration forms, as well as giving feedback to the program manager, and modeling best teaching practices

Manage student files, tests, maintain inventory of books and classroom supplies, and collect sign-in sheets

Respond to phone and email inquiries from prospective students and volunteers

Ensure effective and empathetic communication with other program staff

Ensure compliance with policies and procedures

Track and record students' participation and milestones into the WRU system

Maintain availability to respond to emergencies

Perform other related work as assigned

Physical Requirements :

Sitting, Standing, Walking, Talking, sitting at a desk, and working on a computer.

Must be able to lift fifteen pounds at times.

Physical Demands : Sedentary physical activity performing non-strenuous daily activities of an administrative nature.

Stand less than 33% of the time on duty.

Walk less than 33% of the time on duty.

Sit between 33% and 66% of time on duty.

Use of hands to finger, handle or feel over 66% of time on duty.

Reach with hands or arms less than 33% of time.

Full ability to talk and hear.

Correctable vision required.

Able to lift / carry up to 10 lbs.

Minimum Educational and General Qualifications :

bachelor's or higher-level

degree from an accredited college or university

Intermediate to proficient knowledge of ESL instruction, curriculum, and teaching techniques

Bi-lingual (English Spanish) candidates are strongly preferred. Proficiency in Arabic, Haitian-Creole, French, Ukrainian, or other languages valued

Ability to work with a culturally diverse population and sensitivity to the special needs of multicultural immigrant adults and families

Ability to react to change productively and handle other essential tasks as assigned

Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships

Strong organizational skills, and ability to work across all levels of management and staff

Ability to maintain strict confidentiality regarding all cases and client information

Proficiency in Microsoft Office Suite, Microsoft TEAMS, and WorkReadyU SIS system preferred and ability to learn database / software required

Familiarity with Cambridge Ventures curriculum strongly preferred

Ability to work some evenings / weekends on a weekly basis

Have reliable transportation

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