Service Advisior

Service Advisor

We are one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

Responsibilities :

• Initiating automotive services and repairs by ascertaining vehicle performance problems and service requests
• Verifying warranty and service contract coverage
• Developing estimates
• Writing repair orders
• Maintaining customer records
• Serving as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service / repairs are understood by the customer
• Developing estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
• Preparing repair orders (RO), obtaining approval signatures and entering RO into service database system
• Communicating additional repair and service needs to the customer based on vehicle inspection
• Administering the manufacturer warranty for qualifying vehicle repairs
• Keeping customer informed of service specials, completion times and service expenses

Qualifications :

We offer best in class industry benefits :

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.