Manager, Technology Governance

Job Description

Job Description

We are looking for an experienced Manager, Technical Governance to oversee technology governance and ensure consistent quality across IT service delivery frameworks. This role requires a strategic mindset to implement scalable processes while maintaining compliance with international standards. Located in Scottsdale, Arizona, this position offers the opportunity to lead improvements in testing, automation, and regulatory alignment.

Responsibilities :

• Develop and implement robust IT service delivery frameworks aligned with industry standards such as CMMi and ISO 9001.
• Establish and maintain governance processes to minimize risk and ensure compliance with regulatory requirements.
• Collaborate with cross-functional teams to embed quality standards and best practices throughout product and project delivery.
• Drive continuous improvements in testing methodologies, automation, and compliance workflows.
• Oversee audit readiness, conduct gap assessments, and liaise with certification bodies to maintain compliance.
• Create and manage metrics dashboards to monitor testing performance and compliance outcomes.
• Conduct internal audits and risk assessments to identify areas for improvement and ensure operational excellence.
• Deliver training programs to promote knowledge of quality standards, compliance practices, and advanced testing approaches.
• Foster a culture of accountability, transparency, and excellence within technology teams.
• Champion the adoption of agile methodologies, DevOps practices, and CI / CD processes.
• Bachelor’s degree in IT, Business, Quality Management, or a related field.
• Minimum of 7 years of experience in technology governance, compliance, or quality management.
• Proven expertise in implementing frameworks such as CMMi, ISO 9001, and related standards.
• Strong knowledge of agile methodologies, DevOps practices, and automation tools.
• Hands-on experience with Atlassian tools, including Jira and Confluence.
• Familiarity with ITIL frameworks and lean management principles.
• Exceptional communication, analytical, and problem-solving skills.
• Ability to lead cross-functional teams and drive organizational improvements.