Join a leading retailer as a Service Manager, where you will play a crucial role in overseeing the Service Department operations, ensuring exceptional customer experiences, and leading a high-performing team.
Service Manager Benefits and Compensation :
- Competitive salary with performance-based bonus incentives
- Full health benefits, including dental and vision
- 401k with match
- Paid time off (PTO)
- Opportunities for professional growth and continuous learning
Service Manager Requirements & Qualifications :
Flexible schedule availability, particularly on Friday, Saturday, and SundayOversee service workflow, ensuring timely repairs and quality controlExperience as a Lead Technician or have ability to repair and out together sporting goods / equipmentAct as the primary service advisor, guiding customers and recommending solutionsTrain and mentor service staff to enhance performance and technical skillsManage service department financials, including budgeting and revenue goalsService Manager Preferred Background & Skills :
Strong leadership and technical expertise in serviceCommitment to customer satisfactionExperience in integrating sales and service operationsAbility to maintain an efficient and high-performing team