Managing Director, Strategy & Operations (Commercial / Emerging Middle Market)

Overview

Application Deadline : 10 / 30 / 2025

Address : 320 S Canal Street

Job Family Group : Commercial Sales & Service

BMO is the 8th largest bank in North America and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose : to Boldly Grow the Good in business and life. Our Purpose informs our strategy, drives our ambition, and reinforces our commitments to progress : for a thriving economy, a sustainable future, and an inclusive society.

This is a new and exciting role reporting to our Head, US Emerging Middle Market & US Growth Strategies. Ideal candidate will have experience with Transformation in a business banking or commercial banking credit underwriting operational environment, strong financial acumen for the business, and the ability to work horizontally with partners. Preferred experience with organizing town halls, strategy decks, and strong communication via newsletters, communications to the team, and across the enterprise.

Ideal candidate will lead and develop all key strategic initiatives required to meet overall client experience and financial objectives. This mandate is to drive and influence the development and execution of large scale initiatives across various LOB / jurisdictions and lead strategy development in partnership with the leadership team. Results are achieved through partnering with leaders and key representatives using a consultative team base approach.

Responsibilities

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviors in all that they do.
• Ensures alignment between values and behavior that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Leads launch of strategic initiatives, coordinating with various stakeholders and LOB representatives.
• Ensures adherence to project management best practices.
• Engages and collaborates with sponsors and key stakeholders to build consensus and gain buy-in.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Leads the successful implementation and execution of all approved strategic initiatives.
• Provides strategic advice to LOB to ensure effective articulation of strategy and builds out the key capabilities.
• Solicits business input and aggregates strategic initiatives through partnerships with business leaders and peers.
• Leads the Leadership Team through assessments to determine the internal and external opportunities, threats and challenges to determine how the analytics support the strategic initiatives.
• Develops different strategic solutions aimed at supporting high level strategy.
• Partners with leadership team to prioritize initiatives and establish game plan for execution.
• Leads the identification of opportunities to drive innovation to enhance the client experience.
• Disaggregate strategic challenges into relevant issues and develop / implement appropriate solutions.
• Acts as the prime contact for internal / external stakeholder relationships, which may include regulators.
• Leads the development and execution of competitive intelligence capability within the business.
• Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
• Develops and applies the framework for databases; oversees database management in adherence with data governance standards.
• Monitors and tracks performance, and addresses any issues.
• Ensures consistent communication of strategy and messaging.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Ensures compliance with all enterprise governance processes and practices.
• Ensures the sales pipeline strategy meets the needs of the various internal and external stakeholders.
• Develops an integrated sales reporting strategy to enable sales recognition and celebration.
• Ensures the sales reporting strategy supports the needs of work force effectiveness, specialized channels, sales consulting, product, & internal partners.
• Collaborates with sales leaders and product analytics to execute compensation model.
• Creates a detailed sales pipeline strategy for the accurate assessment of pipeline health and potential.
• Collaborates with client implementation and service teams, develops, refines, and supports a reporting strategy to set standards for new client onboarding and service.
• Refines, develops, and supports a client growth & retention reporting strategy that details the standards for client growth target setting.
• Executes work to deliver timely, accurate, and efficient service.
• Operates at a group / enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams / groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.

Qualifications

Salary : $164,400.00 - $285,600.00

Pay Type : Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit : https : / / jobs.bmo.com / global / en / Total-Rewards

About Us

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. We’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http : / / jobs.bmo.com / us / en

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

#J-18808-Ljbffr