Salesforce Support Analyst

A company is looking for a Salesforce Application Support Analyst.

Key Responsibilities

Provide application support for Salesforce, addressing sync issues with third-party systems

Manage and resolve a high volume of support tickets while documenting updates and closing tickets

Communicate with users to provide updates and assist in the resolution of outstanding tickets

Required Qualifications

Minimum of 2 years of application support experience with Salesforce

Experience in managing support issues related to Salesforce and third-party system integrations

Ability to work in a fast-paced environment and handle multiple tickets simultaneously

Comfortable working remotely and collaborating with a distributed team

Open to feedback for performance and professional development