Champaign Public Library is hiring : Library Technology Assistant (Part-Time) in

Overview

Under the supervision of the Technology Manager, the Library Technology Assistant provides prompt and friendly technical support and applies practical knowledge in installing, diagnosing, replacing, and maintaining computer hardware, software, peripherals, circulating devices, makerspace equipment, as well as some server / network devices. Provides AV support for customers and staff.

Schedule

The schedule includes mainly evenings shifts with some weekend shifts possible.

Status

Open until filled, with first review of applicants starting October 13, 2025.

Responsibilities

• Installs, troubleshoots, upgrades, repairs, and replaces hardware and software; provides technical support for PCs, Macs, Chrome OS, iOS, and Android devices.
• Manages user accounts to support onboarding and offboarding processes.
• Delivers audiovisual (AV) support for both customers and staff.
• Monitors network filtering systems to ensure proper functionality and security.
• Maintains library-specific hardware and software, including public reservation and printing systems, automated checkout systems, and materials handling systems.
• Works with vendors to troubleshoot and resolve problems.
• Participates in departmental and library-wide training and activities, including technology and safety training.
• Provides excellent internal and external customer service.
• Other duties as assigned.

Qualifications

Education and Experience

#J-18808-Ljbffr