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General Manager

General Manager

Schneider DeliChicago, IL, United States
1 hour ago
Job type
  • Full-time
Job description

General Manager — Schneider Deli (River North)

Location : River North, Chicago

Reports to : Owner

Works closely with : Director of Culinary Operations

Overview

Schneider Deli is seeking an experienced, operationally strong General Manager to lead day-to-day operations at our flagship River North location. With leadership focused on opening our new Lincoln Park store—and key talent transitioning to support that opening—we need a GM who can take full ownership of River North and ensure it continues to run at the highest level.

This role is ideal for someone who thrives in a high-volume, hospitality-driven environment, knows how to lead a team with confidence and care, and can maintain Schneider Deli’s standards without constant oversight.

Key Responsibilities Operational Leadership

  • Own all daily operations of the River North location, ensuring consistent service, quality, and speed.
  • Maintain standards for food quality, cleanliness, guest experience, and execution.
  • Oversee opening / closing procedures, line management, and shift execution.

Team Management & Culture

  • Manage, coach, and develop FOH & BOH teams; maintain accountability and elevate performance.
  • Lead with a hands-on, positive presence that reinforces Schneider Deli’s culture.
  • Handle scheduling, conflict resolution, training, and communication.
  • Financial & Administrative

  • Manage labor, ordering, waste, and cost-control systems to protect store profitability.
  • Monitor weekly P&L performance and implement corrective actions where needed.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Guest Experience & Brand Standards

  • Uphold the Schneider Deli brand : hospitality warmth, speed, consistency, and crave-worthy food.
  • Resolve guest issues quickly and thoughtfully.
  • Keep the store visually tight—clean, stocked, and brand-aligned.
  • What Success Looks Like

  • River North runs smoothly without daily intervention from ownership.
  • Strong team morale, low turnover, and consistent execution.
  • Week-to-week financials are stable and optimized.
  • Operational problems are identified early and solved proactively.
  • Guests consistently rate the experience highly and return often.
  • Requirements

  • 3-5 years of restaurant management experience, ideally in a high-volume counter-service or fast-casual environment.
  • Strong leadership presence and ability to motivate a team.
  • Highly organized with excellent communication skills.
  • Ability to problem-solve under pressure and make smart independent decisions.
  • Familiarity with scheduling, ordering, cost control, and operations systems.
  • Passion for hospitality and a genuine love of great food.
  • #J-18808-Ljbffr

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