General Manager — Schneider Deli (River North)
Location : River North, Chicago
Reports to : Owner
Works closely with : Director of Culinary Operations
Overview
Schneider Deli is seeking an experienced, operationally strong General Manager to lead day-to-day operations at our flagship River North location. With leadership focused on opening our new Lincoln Park store—and key talent transitioning to support that opening—we need a GM who can take full ownership of River North and ensure it continues to run at the highest level.
This role is ideal for someone who thrives in a high-volume, hospitality-driven environment, knows how to lead a team with confidence and care, and can maintain Schneider Deli’s standards without constant oversight.
Key Responsibilities Operational Leadership
- Own all daily operations of the River North location, ensuring consistent service, quality, and speed.
- Maintain standards for food quality, cleanliness, guest experience, and execution.
- Oversee opening / closing procedures, line management, and shift execution.
Team Management & Culture
Manage, coach, and develop FOH & BOH teams; maintain accountability and elevate performance.Lead with a hands-on, positive presence that reinforces Schneider Deli’s culture.Handle scheduling, conflict resolution, training, and communication.Financial & Administrative
Manage labor, ordering, waste, and cost-control systems to protect store profitability.Monitor weekly P&L performance and implement corrective actions where needed.Ensure compliance with all health, safety, and regulatory requirements.Guest Experience & Brand Standards
Uphold the Schneider Deli brand : hospitality warmth, speed, consistency, and crave-worthy food.Resolve guest issues quickly and thoughtfully.Keep the store visually tight—clean, stocked, and brand-aligned.What Success Looks Like
River North runs smoothly without daily intervention from ownership.Strong team morale, low turnover, and consistent execution.Week-to-week financials are stable and optimized.Operational problems are identified early and solved proactively.Guests consistently rate the experience highly and return often.Requirements
3-5 years of restaurant management experience, ideally in a high-volume counter-service or fast-casual environment.Strong leadership presence and ability to motivate a team.Highly organized with excellent communication skills.Ability to problem-solve under pressure and make smart independent decisions.Familiarity with scheduling, ordering, cost control, and operations systems.Passion for hospitality and a genuine love of great food.#J-18808-Ljbffr