Director, Enterprise Data Management & Business Intelligence

Summary:

The Director of Enterprise Data Management and Business Intelligence (BI) will help lead the development and execution of an enterprise data strategy that ensures data quality, accessibility, security, and strategic value. This role blends technical expertise with cross-functional leadership, advancing analytics capabilities that empower data-driven decision-making across the ASPCA.

As a key member of the Product, Data, and Reporting leadership team, the Director will serve as a critical bridge between program teams and IT, promoting a data-first culture. The ideal candidate will be a relationship-builder and systems thinker, with a deep understanding of data governance, BI tools, and emerging technologies that drive actionable insights and operational excellence—all while supporting the mission to end cruelty to animals. This position includes building a high-performing team and continuously evolving our capabilities to meet future business demands

In this position, you will never be bored! The ASPCA supports a broad portfolio of technologies to support a highly mobile and diverse staff. Maintaining a presence in multiple geographic locations, the team provides support (hands-on and remote) to over a dozen facilities and field operations, and over a thousand individual staff members. Your work will be integral to the ASPCA as you work across departments and ASPCAs to ensure ASPCA staff, partners and communities have the systems needed to work effectively and efficiently to improve animal welfare.

This remote-based position (which requires travel, as described below) is open to all eligible candidates based within the United States. Please note, a cover letter is required to complete your application as a part of this process.

Responsibilities:

Team Leadership (30%)

• Build and scale a high-performing team of data professionals, including data analysts, BI developers, and data governance specialists; imbue team with a good understanding of the ASPCA’s mission, teams, and priorities

• Define team structure, roles, and hiring plans aligned with the evolving data roadmap

• Foster a collaborative data culture focused on ownership, innovation, and excellence

• Identify and implement targeted training plans to equip the team with the skills needed to effectively use the data tech stack aligned with their roles and responsibilities

• Align team objectives with organizational priorities and adjust focus as needed for maximum impact

• Be responsible for the team’s day-to-day activities to ensure project plans and delivery commitments are met

• Maintain, evaluate, and improve team performance metrics

• Work with team members to identify professional areas for growth and provide mentoring, coaching, training and cross-training opportunities

• Perform people management tasks, such as check-ins, goal setting, approving schedule requests, interviewing candidates for open positions, etc.

Enterprise Data Governance Implementation and Operations (20%)

• Develop and implement an ASPCA-wide data governance framework and steering council accountable for decision making on ASPCA data policies and standards

• Collaborate with leadership to identify data stewards and owners, define roles and responsibilities, determine training needs and ongoing communication

• Manage and implement enterprise data governance rules, processes, workflows, documentation, and tools that drive data availability, improve data accuracy and reliability, reduce risk and foster better decision making

• Champion data literacy and stewardship across the organization

• Translate complex data concepts to non-technical stakeholders to foster adoption and understanding

Business Intelligence Execution (20%)

• Oversee and manage the design, development, and delivery of BI solutions as part of the data strategy roadmap and ongoing operational requests to provide actionable insights to stakeholders

• Partner with business units to understand reporting and analytics needs and translate them into technical solutions

• In collaboration with Director, Data Engineering Operations and others, advance BI infrastructure, centralized reporting frameworks, and analytics maturity using new and emerging technologies such as artificial intelligence (AI) and machine learning (ML) solutions

• In partnership with Director, Data Engineering Operations, manage enterprise BI tools and platforms, ensuring scalability and performance

• Drive self-service BI capabilities and democratize access to trusted data and lead efforts to make commonly required data sets readily available

Strategic Alignment and Process Optimization (30%)

• Co-lead and execute a comprehensive data strategy and roadmap with Director, Data Engineering Operations to ensure alignment in priorities, data architecture, tooling, and cross-training

• Collaborate with leadership to sustain a unified enterprise data strategy and data-driven culture

• Identify and collaborate with Director, Data Engineering Operations and others to implement process improvements to workflows and automate tasks to enhance efficiency to streamline delivery and quality of data

• Evaluate emerging technologies and trends to ensure the data ecosystem evolves with business needs

• Help to drive data transformation through innovative and highly strategic decisions and investments in data management and business intelligence

• Evaluate and prioritize product-aligned data initiatives, balancing innovation with business needs

• Lead vendor management and external partnerships for project delivery and support services, as needed

Exemplifies the ASPCA’s Core Values:

• Has Commitment and dedication to improving the lives of animals

• Demonstrates Ownership and feels responsible for outcomes

• Believes in Team – that we are stronger together

• Seeks to Elevate others and reimagine what is possible

• Focuses on Impact, specifically making change for animals

Qualifications:

• Able to help create connections between people, ideas and plans

• Can be depended on to accept accountability for and effectively implement responsibilities

• Gathers sufficient information to make a decision, and acts swiftly to choose or propose a course of action

• Uses internal resources effectively (including financial, people, technology, communications)

• Finds and applies efficiencies to the current way of doing things

• Seeks to understand others’ perspectives and willingly comes together with others to achieve collective goals

• Presents information, ideas and concepts clearly in oral and written form

• Considers impact of decisions on co-workers or external partners and their work

• Displays courage and determination in the face of challenges and inspires others to do the same

• Experiments with and implements creative approaches that propel and expand upon our work

• Supports the development of others within and across teams by proactively sharing advice and knowledge

• Gives and invites feedback, and seeks opportunities for improvement

• Forges deliberate bonds across ASPCAs

• Cultivates a climate in which individual differences and perspectives are valued, encouraged, and supported

• Able to develop and align IT capabilities with an evolving mission-focused model

• Able to plan and organize effectively, including managing multiple staff members addressing multiple priorities

• Able to understand business impact and manage priorities and due dates accordingly

• Able to analyze trends and patterns in issues, and direct mitigation strategies

• Able to quickly learn and support new technologies

• Able to effectively present ideas and concepts

• Able to manage relationships with vendors, partners and user groups both internal and external

Technical Requirements

• Considerable knowledge of software development life-cycle methodologies, SaaS, and IT best practices

• Proven track record of implementing data governance frameworks and managing enterprise BI solutions

• Strong understanding of data management principles and technologies

• Understanding of relational databases, data architecture, data warehousing

• Proven ability to scale teams, lead through ambiguity, and build long-term technical strategies

• Basic understanding of SQL and other programming languages (like Python or Java) a plus

Additional Information

• Must be available for off-hours support of critical applications

• Some travel to ASPCA locations and training sites (about 5% annually) may be required

Education and Work Experience:

• High School Diploma (Required)

• 5 years’ experience as a people manager of a data team (e.g. analysts, Business Intelligence specialists, governance specialists, etc.) required

• Hands-on experience using Business Intelligence tools (e.g., Power BI, Domo, SSRS) required

• Experience with master data management and implementing and using Master Data Management (MDM) solutions required

• Experience leading, advocating, and successfully implementing a data strategy from the ground-up strongly preferred

• Experience implementing an enterprise-wide data governance framework required, experience implementing one across a complex, cross-functional organization strongly preferred

• Experience applying data science, artificial intelligence, and machine learning solutions strongly preferred

• Experience working with internal stakeholders to prioritize and deliver on a business intelligence roadmap strongly preferred

• Experience working at a non-profit organization preferred

Compensation & Benefits:

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.

The target hiring range for this role is $, – $, annually. For more information on our benefits offerings, .

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Qualifications:

See above for qualifications details.

Language:

English

Education and Work Experience:

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).