IT Educator IV

Description

FULLY REMOTE OPPORTUNITY!

Summary :

The IT Educator IV is responsible for the analysis, design, development, implementation, delivery, and evaluation of educational programs across the Nuvance Health System’s hospitals and medical practices. Using knowledge, initiative and skills to create enthusiasm, provides team-members timely feedback regarding key performance indicators, and mentors other team members to resolve problems. Provides oversight of all IT Learning Services Educator staff including IT Educators, consultants and business partners who use and support the systems necessary to provide patient care and improve the patient experience. Performs an essential role together with the Manager to develop and administer comprehensive training strategies, develops and administers education programs, creates appropriate budget proposals, schedules, project plans and standards in accordance with the goals of the organization.

Responsibilities :

1.Drives effort, or serves as the lead, to analyze, design, develop, implement, and evaluate education products for individuals who use IT systems throughout Nuvance Health.

2.Designs and delivers the learning and education services, including a focus on competency levels, for our super users and end users for hospitals and affiliates.

3.Responsible for developing and delivering engaging learning content that supports the end users to become more efficient through better use of the systems functionality.

4.Collaborates closely with stakeholders to share information and ascertain education requirements, including remedial activities.

5.Oversees the development of all training materials and training approaches based on best practice recommendations, by integrating clinical informatics and education to maximize staff efficiency and skills.

6.Keeps abreast of developments in subject areas, teaching resources and methods; and makes relevant changes to instructional plans and products.

7.Provides limited technical support to individuals and facilitates communication with appropriate resources when more advanced is required.

8.Gives all team-members timely feedback regarding key performance indicators and mentors them to resolve problems encountered while performing their functions.

9.Assists Manager to develop and administer comprehensive education programs, budget proposals, creation of appropriate schedules, project plans and standards.

10.Builds and maintains a positive, empathetic, and professional attitude toward customers.

11.Assists in the management and coordination of end user training schedules.

12.Maintain and Model Nuvance Health Values.

13.Demonstrates regular, reliable, and predictable attendance.

14.Performs other duties as required.

Education : BACHELOR'S LVL DGRE

Other Information :

• Bachelor’s Degree in education, management, organizational development, or equivalent experience.
• A minimum of 5 years’ experience as an educator / trainer teaching clinical applications to end users.
• A minimum of 5 years’ experience developing education materials and delivering IT education as part of a health system.
• A minimum of 2 years of informal team leadership and supervisory experience.
• PREFER : Master’s Degree in a related field.
• Strong computer skills, specifically knowledgeable of healthcare systems.
• Excellent customer service skills.
• Exceptional communication skills.
• Excellent interpersonal skills
• Ability to deliver high quality work, as assigned daily
• Understanding of analytical processes, along with demonstrated proficient computer skills

Working Conditions :

Manual : Some manual skills / motor coord & finger dexterity

Occupational : Little or no potential for occupational risk

Physical Effort : Sedentary / light effort. May exert up to 10 lbs. force

Physical Environment : Generally pleasant working conditions

Company : Nuvance Health

Org Unit : 1820

Department : IT Learning Services

Exempt : Yes

Salary Range : $40.43 - $75.10 Hourly