Client Service Representative

A company is looking for a Client Service Representative to serve as the first point of contact for clients.

Key Responsibilities

Field incoming emails and phone calls from prospective and existing clients regarding pricing, billing, and product information

Manage membership applications, account setup, and transition clients to Sales Development Representatives

Collaborate with team members to ensure client needs are met and maintain accurate records in Salesforce

Required Qualifications

Previous experience in customer service within a fast-paced environment

Strong organizational, time management, and multi-tasking skills

Ability to work under time constraints and meet deadlines

BA / BS degree or international equivalent preferred

1 year of sales experience preferred