Site Supervisor

Site Supervisor Opportunity In North Dallas

We are looking for a Site Supervisor to oversee the operational aspects of an assigned Applicant Support Center (ASC) location. Hiring Hourly Rate of Pay : $20.09 (hourly rate set by SCA). Benefits include medical, dental, and vision insurance, 401k retirement plan, life insurance, long and short-term disability insurance, a number of paid holidays, and 80 hours of vacation after 1 year of service. Employees will accrue 1 hour of sick leave for every 30 hours worked up to 56 hours per year.

Responsibilities :

• Supervises staff including Biometrics Technician(s), Receptionist, and / or Tiger Team BTs, if assigned.
• Reports directly to Regional and / or Deputy Regional Manager.
• Supervises the day-to-day duties of the ASC, including administration, property control, logistics, facility maintenance, safety, security, customer service, daily production, and staffing as required by the contract.
• Oversees and monitors all biometrics capture, IDP, and biometrics processes by observation and / or participation.
• Manages staff scheduling to maximize the ASC's designated capacity.
• Prepares and submits timely and accurate reports to the PMO.
• Conducts training for all new ASC personnel using the Standard Operating Procedure (SOP) and other training tools and documentation.
• Provides leadership, guidance, motivation, and career development assistance to ASC employees.
• Ensures adherence to company and program workplace policies.
• Maintains close coordination with the Regional Managers and Operations Coordinator.
• Maintains a professional and cooperative relationship with the USCIS Manager and all other USCIS personnel.
• May perform IDP duties if assigned, after receiving Final Suitability Clearance and completing training.
• Performs biometrics technician, receptionist, and IDP functions as needed.
• Able to perform all reception and administrative duties of the receptionist and may act as a substitute for the receptionist.
• Maintains the necessary supply levels and manages supply costs for the efficient and continuous operation of the ASC.
• Maintains all documents and records required for the administration of the ASC.
• Submits timely recruiting and employment documents as required.
• Performs other related duties as assigned or requested.

Minimum Qualifications :

Preferred Qualifications :

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy, age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.