Business Banking Director

Innova Solutions is immediately hiring for a

Position type : Duration :

Duration : Location :

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As a(n)

you will :

Business Banking Director to join our team.

The Business Banking Director will play a crucial role in developing and managing banking products, services and support designed to meet the unique needs of small businesses.

This role requires a deep understanding of the small business market, to identify opportunities, develop strategies, and execute initiatives that drive growth and profitability.

The role will drive greenfield development of a 5-year strategic roadmap, gaining consensus with stakeholders on the resourcing requirements, business goals and organizational needs.

Essential Duties Co-own the business case and five-year financial roadmap with business banking leadership including :

• Develop the business case in partnership with key stakeholders and ensure all inputs are sound and vetted
• Measure progress compared to targets, and influence stakeholder engagement to develop action plans as needed
• Proactively identify and manage risk to the plan (through matrix management), and escalate concerns to lending leadership and / or Executive Leadership Team
• Co-own the tech solution requirements with the functional owners to ensure the needs of the small business owners are met
• Represent and influence the needs of the small business banking segment to the organization
• Products and services o Channel expectations
• Conduct market research and analysis to identify emerging trends and opportunities in the small business banking segment
• Collaborate with internal stakeholders, including marketing, sales, and loan operations teams, to develop and execute business banking product strategies that align with the company's overall goals
• Define and prioritize product features and enhancements based on customer needs, market demand, and competitive landscape
• Manage the end-to-end product development lifecycle, including ideation, requirements gathering, prototyping, testing, and launch
• Work closely with cross-functional teams to ensure successful implementation and adoption of new products and services
• Monitor product performance and conduct regular analysis to identify areas for improvement and optimization
• Develop pricing strategies and profitability models for business banking products and services Stay abreast of industry trends, regulatory changes, and competitive landscape to inform product roadmap and strategy
• Act as a subject matter expert for business banking products, providing guidance and support to internal teams and external stakeholders
• Collaborate with the marketing team to develop effective go-to-market plans, product positioning, and promotional materials Functional Competencies
• Strategic thinker provides environmental context, rationale and fact-based support in making strategic recommendations.

Able to engage effectively with senior stakeholders. Demonstrates knowledge, preparedness, confidence, curiosity, and openness to feedback in leadership interactions.

• Strong influencing skills, knows how to navigate, drive decisions and execute across function and level Exceptional analytical and problem-solving skills, with the ability to leverage data and insights to drive decision 1 making.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong communication and presentation skills, with the ability to effectively articulate complex ideas to both technical and non-technical audiences.
• Collaborative mindset and ability to work cross-functionally with teams at all levels of the organization.
• Knowledge of regulatory and compliance requirements related to small business banking products.
• Passion for innovation and staying ahead of industry trends.
• Competencies Managing Self - Personal Effectiveness & Expertise

Demonstrates in-depth knowledge and expertise related to individual’s role. Knows when and how to find and use sources to achieve optimal results.

Develops and builds functional expertise. Understands and executes core activities of function. Takes ownership for competency development of team members.

Demonstrates professionalism in all interactions.

Work Ethics, Values & Integrity

Demonstrates and supports the organization's ethics and values. Plays a key role in shaping organizational ethics and values by communicating and consistently exemplifying them.

Ensures that standards and safeguards are in place to protect the organization’s integrity. Demonstrates commitment to member, membership and organization.

Acts as an organizational ambassador by professionally representing Client within and outside of the credit union.

Working with Others

Communication Demonstrates ability to present with impact and communicate effectively. Listens to others, communicates articulately, and fosters open and honest communication.

Is concise and persuasive orally and in writing. Listens to what is said and is appropriately sensitive to the reaction of others.

Engages team members in open dialogue that leads to better outcomes. Teamwork & Collaboration Effectively collaborates with others to achieve organizational goals.

Works across departments to provide high quality member service and escalates issues to solve problems. Communicates accurate and timely information to key stakeholders, and models professionalism, openness, and respect.

Breaks down barriers (structural, functional, cultural) between teams, facilitating the sharing of expertise and resources.

Works in the best interest of the credit union.

Managing Others

Team Development Builds a high performing team with deep expertise and enthusiasm to help the member / team member. Provides coaching and training to meet team member development needs and communicates accurately and timely information to team.

Provides effective performance feedback constructively, appropriately, and timely. Delegates and inspects effectively, making the best use of skills and resources.

Develops staff to their full potential. Is accountable for team performance and helping others achieve excellent results.

Inspires team members. Cultivates a feeling of energy, excitement, and optimism in the team. Creates an environment where team members consistently achieve improved team performance and productivity.

Fosters organizational culture through hiring, developing, recognizing, and rewarding talent to increase team member and member engagement for a sustainable competitive advantage.

Achievement or Results Organizes resources to accomplish objectives in the most effective and efficient way. Delivers results consistent with strategic and tactical plans and organizational culture.

Delivers results on time and according to the agreed upon standards. Demonstrates strong inspection and follow through skills.

Leverages resources and influences to achieve outcomes. Ensures that others prioritize and organize their work to achieve set objectives.

Encourages feedback on individual and team performance and makes improvement accordingly. Effectively sets expectations and monitors the performance of their department, people, and processes.

Managing the Business Problem Solving & Decision Making Identifies problems, involves others in seeking solutions to enhance operations, conducts appropriate analyses, and searches for best solutions.

Responds quickly to new challenges. Acts with integrity in all decision making. Distinguishes relevant from irrelevant information and makes timely sound decisions.

Aligns decisions with the member in mind to create value for the membership. Service Excellence Provides exceptional service to internal team members and external members.

Models and acts with a sense of urgency to improve the experience of the members and membership. Advocates for the members and trains and empowers the team to be superior members and team advocates.

Within span of responsibility, identifies and implements processes that are hassle free and provide superior value to get members on the path to financial freedom.

Advocates for others and aligns with the credit union philosophy. Creativity & Innovation Creates opportunities for creative thinking and sharing of best practices among team members.

Generates new ideas, solutions or approaches to ongoing challenges. Solves complex problems consistent with the things that are integral to member centricity.

Evaluates and simplifies, where able, processes and workflows. Is always focusing on continuous improvement. Planning & Organizing Sets goals and targets for self and team.

Develops, implements, evaluates and adjusts plans to reach goals, while ensuring the optimal use of resources. Prioritizes the delivery of work.

Produces realistic and achievable work plans. Develops back-up plans to handle potential obstacles. Breaks activities into smaller components to facilitate completion.

Negotiates commitments or deadlines as circumstances dictate, ensuring no surprises at the expected completion. Evaluates the extent to which objectives have been achieved.

Delivers own workload in an organized and time efficient manner.

Minimum Qualifications

• Bachelor's degree in business, finance, or a related field (MBA preferred).
• Proven experience (8+ years) as a product manager or segment manager in the banking or financial services industry, with a focus on business banking.
• Strong understanding of the small business market, including the unique needs and challenges faced by entrepreneurs.
• Demonstrated track record of successfully launching and managing banking products and services. Physical Activities / Requirements

This position is in Dublin HQ but may be considered for hybrid work Disclaimer *This Job is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the employee.

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

PAY RANGE AND BENEFITS :

Pay Range* : $70 / hr - $85 / hr on W2

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).