Software Engineering Manager, Middleware (Oak Brook)

Software Engineering Manager

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain, are found in 50+ million homes, and 13 million+ people rely on the myQ app daily.

This hands-on Software Engineering Manager role is responsible for leading the development and continuous advancement of the myQ middleware platform, which serves as the critical software backbone for our smart access ecosystem. The position blends leadership with direct technical involvement, ensuring that the middleware spanning web services, cloud infrastructure, APIs, and databases delivers high-performance, secure, and scalable solutions. The manager will guide a cross-functional team of engineers and architects, while also engaging in technical decision-making, architecture reviews, and strategic problem solving. This role will play a vital part in driving innovation across a range of initiatives, including new product development, advanced R&D, sustaining engineering, and productivity enhancements. The individual will be responsible for full project lifecycle execution, including estimation, planning, and on-time delivery with quality, while also managing staffing, onboarding, vendor relationships, and budget tracking. Collaboration with product owners, UX, scrum teams, marketing, and multiple business units is essential to align middleware capabilities with broader myQ platform objectives. This is a unique opportunity for a technically strong leader to influence the evolution of cutting-edge IoT technology at scale.

Job Responsibilities :

• Responsible for day-to-day leadership and oversight of functional project execution for a dedicated engineering team, ensuring reliable system performance and consistent on-time, on-budget, and high-quality software delivery.
• Own the functional planning process, including capacity planning, resource allocation, schedule estimation, and cost forecasting for new and active middleware projects.
• Lead 18-month rolling forecast for engineering resource demand and team throughput and ensure accurate time tracking and project alignment across all direct reports.
• Accountable for shaping the functional design and technical feasibility of multiple concurrent projects, collaborating closely with senior engineers and architects to drive scalable and maintainable solutions.
• Promote engineering process excellence by ensuring compliance with established SDLC practices, agile methodologies, and internal controls.
• Maintain and evolve standards-based architectural documentation across conceptual, logical, and physical views, supporting the middleware's multi-tier structure (presentation, business logic, data).
• Engage proactively and lead end-to-end design reviews, architecture discussions, and deep-dive technical conversations with engineers and cross-functional stakeholders; ensure solutions are scalable, secure, and aligned with platform architecture while fostering a culture of technical rigor, innovation, and shared ownership.
• Monitor and report on key performance indicators (KPIs) for the functional group, continuously identifying opportunities for improvement and efficiency gains.
• Drive adherence to architectural principles and enforce consistency in technical standards, ensuring long-term system scalability and maintainability.
• Oversee source control branching strategies and release management processes, with hands-on involvement in verification and deployment workflows across development, QA, and production environments.
• Lead continuous integration and continuous delivery (CI / CD) practices across platforms, driving automation, monitoring, and tooling enhancements to increase deployment velocity and reliability.
• Champion a culture of innovation and continuous improvement through ideation sessions, internal hackathons, and forward-looking roadmap initiatives within the team.
• Execute on 1- to 3-year technology roadmap goals, aligning team priorities with broader product, platform, and enterprise strategies.
• Develop and manage annual expense and capital budgets, balancing strategic investments in tools, platforms, and vendor services.
• Foster a strong team culture focused on technical excellence, collaboration, inclusion, and professional growth through coaching, training plans, and mentorship programs tailored to team development goals.
• Review and approve all functional deliverables, pull requests, and CAB tickets from the team, ensuring design integrity, security, and compliance.
• Maintain quality and consistency across all design phases by participating in technical design reviews and representing the team in CAB meetings when required.
• Build strong cross-functional partnerships with Product Management, UX, Operations, QA, and other engineering groups to align on delivery goals and shared outcomes.
• Collaborate with myQ's End-to-End Architecture and backend teams to ensure a secure, seamless, and branded smart access experience for consumers.
• Ensure the team adheres to Chamberlain Group's information security policies and ISO 27001 standards, with a strong emphasis on secure software development practices.
• Promote a safe, inclusive, and compliant workplace culture by upholding company-wide health, safety, and confidentiality policies.
• Stay ahead of technology trends and maintain professional growth through workshops, conferences, publications, and active participation in the engineering community.
• Support company-wide initiatives and contribute to cross-functional projects that advance Chamberlain's mission of delivering smart, connected access solutions.

Job Requirements :

Knowledge, Skills, and Abilities :

Preferred Job Requirements :

Knowledge, Skills, and Abilities :