We are seeking a detail-oriented and client-focused Client Management Associate to join our team. This role provides direct ownership of foundational, smaller client relationships while delivering high-quality presentation and data analysis support for larger enterprise clients in partnership with the Director of Client Management and VP of Client Management.
The ideal candidate combines strong technical skills in PowerPoint and Excel with the ability to analyze and visualize data, while also engaging directly with clients in a support capacity.
Talentcare Full-Time Employee Benefits Include :
- Unlimited PTO
- Day off during the week of your birthday!
- Medical, Dental, & Vision - eligibility begins 30 days after your first day of employment
- 17 Paid Holidays
- 401K
- 100% Company - Paid Short - Term & Long-Term Disability
We invite you to apply for our Client Management Associate position if you thrive in collaborative environments, enjoy building strong client relationships, and are motivated to contribute to meaningful results for both our clients and our team!”
Responsibilities
Client Ownership – Foundational Accounts
Serve as the primary contact for assigned small-to-mid-size clients, managing day-to-day requests, issue resolution, and routine reporting.Build trust and credibility with clients by delivering timely, professional communication and solutions.Ensure client satisfaction and identify opportunities for incremental value.Support for Larger Clients
Partner closely with the Director and VP of Client Management to support large client accounts.Create polished PowerPoint decks that summarize data insights, performance updates, and strategic recommendations.Analyze client data, generate reports, and develop visualizations that support decision-making and client storytelling.Assist in preparing for client meetings, including agendas, materials, and follow-up documentation.Cross-Team Collaboration
Work with analytics, operations, and delivery teams to gather data and insights for client reporting.Leverage AI tools (e.g., Microsoft CoPilot, ChatGPT) to improve efficiency in reporting, content generation, and presentation development.Ensure consistent quality and branding across all client-facing materials.Required Skills
Education & Experience
Bachelor’s degree in Business, Analytics, Communications, or related field preferred.1–3 years of experience in client services, business support, or data analysis.Technical Skills
Advanced skills in PowerPoint (storytelling, formatting, design) and Excel (pivot tables, formulas, reporting).Familiarity with data visualization tools (Tableau, Power BI, or similar) a plus.Comfort with AI productivity tools (Microsoft CoPilot, ChatGPT, etc.).Core Competencies
Strong organizational skills and attention to detail.Excellent communication and interpersonal abilities for client interaction.Analytical mindset with the ability to translate data into actionable insights.Collaborative and adaptable in supporting multiple senior stakeholders.