Job Description
Job Description
Description :
Love leading people AND working with dogs? This is the perfect role for you!
Do you thrive in a fast-paced, people-focused environment and light up at the thought of wagging tails greeting you every morning? We’re looking for an energetic, results-driven General Manager to lead our amazing team at our pet services facility in Tanque Verde!
This isn’t your typical GM role—here, you’ll combine business leadership with the joy of creating unforgettable experiences for both pets and their parents. From shaping a high-performing team to ensuring every pup is safe, happy, and cared for, you’ll play a vital role in making our facility the go-to spot for dog lovers in the community.
What Makes This Job Awesome
- Competitive salary + comprehensive benefits
- Work in a dog-friendly environment (yes, there will be puppy cuddles!)
- Fun, collaborative, and supportive culture
- Opportunities for professional growth and leadership development
- The daily reward of knowing you’re making tails wag and customers smile
What You’ll Do
Lead & Inspire :
Oversee daily operations and set the bar for excellence across all departmentsBuild and develop a team that’s as enthusiastic about pups as you areCreate schedules, lead team huddles, and celebrate wins big and smallHire, train, and coach staff with energy and positivityKeep Things Safe & Sparkling :
Ensure the facility is always clean, safe, and welcoming—for pets, pet parents, and the teamUphold safety standards and keep tails wagging without worryMake sure supplies are stocked and the team is always set up for successDrive Growth & Success :
Manage budgets, track revenue, and partner with leadership on growth strategiesBoost sales by upselling services and creating memorable customer experiencesKeep the numbers on track while keeping the fun in full swingDeliver Tail-Wagging Service :
Set the tone for outstanding customer experiences—warm greetings, friendly smiles, and plenty of dog stories includedBuild lasting relationships with pet parents and the local communityOrganize events that bring people and pets together in fun, meaningful waysRequirements :
What We’re Looking For
A strong leader with excellent communication and motivational skillsCustomer service superstar who loves building relationshipsAbility to work on your feet, multitask, and stay upbeat in a busy environmentFlexible schedule (weekends / holidays included)Quick thinker, proactive problem solver, detail-orientedBonus points for sales or marketing experienceAnd most importantly… must love dogs!Why You’ll Love It Here
As General Manager, you won’t just be managing a business—you’ll be shaping a culture, leading a team, and creating an environment where both dogs and people love to be. This is your chance to bring your leadership skills, passion for people, and love of dogs together in one rewarding role.