Customer Service Rep(07206) - 17531 SW Tualatin Valley HWY

Customer Service Rep

Our Customer Service Position is an entry level position.

General Job Duties For All Store Team Members :

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training : Orientation and training provided on the job.

Wage Rates : All CSR positions are paid hourly at minimum wage. - $15.95. Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact HR@hamiltonholdings.net .

We abide by OR State requirements for sick pay. HOURS : All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate and employee completes training, is reliable for shifts and communicating full time needs with manager.

This location is looking for a prospective employee to train into a full time shift lead who is has open availability including closing shifts. Shifts are typically 5pm-2 : 30am. This can be earlier or later depending on how sales are handled that day.

Communication Skills :

Essential Functions / Skills :

Work Conditions : Exposure To :

Sensing :

Temperaments :

Physical Demands :

Standing : Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches.

Walking : Walking is generally in short distances for short durations.

Sitting : Paperwork is normally completed in an office at a desk or table.

Lifting : Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72 inches high.

Carrying : Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing : Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 inches in height and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing : Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping / Bending : Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching / Squatting : Performed occasionally to stock shelves and to clean low areas.

Reaching : Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on / off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks : Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and / or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids : Team Members may be required to utilize pencils / pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.