Bus Person

Description

Joe's on Newbury

Located on Boston’s historic Newbury Street, Joe’s has been a staple of the Back Bay community. This popular spot serves New England classics, seasonally inspired dishes and an extensive beverage list.

No matter what you order, we start each meal with our famous peasant loaf because we believe there’s something special about breaking bread together.

POSITION SUMMARY

The Bus Person is responsible for delivering hospitality to our guests with genuine and personable conversation and service. This position is critical to our guest’s overall experience as the Bus Person must ensure the environment is clean, orderly and stocked for our guests and team members.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Deliver genuine hospitality to and establish emotional connections with our guests
• Contribute to the overall teamwork and success of the restaurant
• Communicate effectively with guests and team members
• Maintain proper grooming and uniform standards
• Ensure interior and exterior cleanliness of restaurant
• Set and reset tables perfectly guest ready in a timely manner
• Sweep floors throughout entire restaurant
• Carry dirty dishes, glassware, and silverware to the dish area for cleaning
• Handle guest complaints professionally and alert a manager immediately
• Communicate with managers and hosts regarding table availability and key table updates
• Maintain high level of cleanliness and sanitation
• Demonstrate professional and gracious demeanor at all times
• Perform all opening, running, and closing duties accurately
• Perform any job function requested by the management team

POSITION QUALIFICATIONS

Competency Statement(s)

Requirements

SKILLS & ABILITIES

Education : High School; able to communicate (speak, read, and write) in English

Experience : Previous hospitality experience is preferred

Computer Skills : N / A

Certificates & Licenses : N / A

Other Requirements : N / A