Business Process Specialist - Payroll Processing and Customer Support

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Position Title :

Business Process Specialist - Payroll Processing and Customer Support

Job Category : Academic Staff

Employment Type :

Terminal (Fixed Term)

Job Profile :

Business Process Specialist

Job Duties :

Business Process Specialists provide support for the Human Resource, Benefit, Payroll, Finance, Purchasing and other administrative business processes at the Universities of Wisconsin. This is a 1-year , from the start date, appointment. The Business Process Specialist will support the following area :

• Payroll Service Delivery : This functional team focuses on tasks related to Time Administration, Leave, and Payroll. Tasks include, but are not limited to, working with employees and supervisors to enter and approve time, helping employees understand their leave benefits, check corrections, and performing other entry in support of payroll processing.

Key Job Responsibilities :

Business process support focused on Payroll Services.

Provide end user support for more complex business processes and technology needs, focused on Payroll Services.

Miscellaneous

Department :

UW-Shared Services (UWSS) exists to standardize processes, consolidate operations, and streamline administrative practices to provide high quality services while improving administrative efficiency and effectiveness. In addition to providing high quality services, UWSS brings value to UW universities by reducing administrative burden and cost, thereby allowing them to invest time and resources into activities which are more central to their mission.

Compensation :

The Business Process Specialist is a full-time, salaried (exempt), academic staff, position. This position is a fixed term, terminal, appointment expected to last one-year from the date of hire. Well-qualified candidates can expect a starting annual salary within a range of $51,000 - $60,000 commensurate with the candidate's education, related experience, and qualifications.

Required Qualifications :

To be considered for this position, applicants must have :

Preferred Qualifications :

Well qualified applicants will also have a substantial amount of experience in a combination of the following :

Work Location :

The office location is located at 660 W Washington in Madison, WI. An in-office requirement is expected three (3) days per week and two days may be worked off-site / remote. Flexible work agreements are subject to change at any time.

How to Apply : (updated assured consideration date)

To ensure full consideration, please submit application materials as soon as possible. Applicant screening will begin immediately and be ongoing through 11 : 59 pm, Friday, December 5, 2025. However, applications may be accepted until the position has been filled.

Contact Information :

Please contact Sarah Haen, HR Manager, at sarah.haen@uwss.wisconsin.edu.

COMMITMENT TO INCLUSIVE EXCELLENCE

Inclusive Excellence is a source of strength, creativity, and innovation for Universities of Wisconsin. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the Universities of Wisconsin community. We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.

Universities of Wisconsin fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who serve the State of Wisconsin and the public good.

Special Notes

If you need to request an accommodation because of a disability, you can find information about how to make a request by contacting uwshr@wisconsin.edu.

The Universities of Wisconsin is required to conduct a criminal background and sexual harassment check for the selected finalist prior to employment.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on, before, or after the effective date of appointment.

The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

Benefits Information

Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Faculty, Academic Staff & Limited Appointees or University Staff Please see this link for total compensation information : Universities of Wisconsin Health & Retirement Contributions Estimator to provide you with total compensation information.

Application Instructions

To ensure full consideration, please submit application materials as soon as possible. Applicants must submit a cover letter, resume, and contact information for three professional references. Applicant screening will begin immediately and be ongoing through the closing date. However, applications may be accepted until the position has been filled.

Clery Act information

The Universities of Wisconsin provides statistics on campus crime in its Annual Security Report. For more information on university campus statistics see

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.