Tenant Services Coordinator

Property Owner and Management Company located in Queens, NYC is currently seeking to add a Tenant Services Coordinator / Customer Service Rep, to join their busy and growing team. The main responsibilities include answering a high-volume of tenant phone calls, responding to tenant requests, contract administration and administering the tenant work order system. This position is the frontline in customer service, and will identify trends in tenant work orders, and ensure metrics are being met with service requests.

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JOB REQUIREMENTS :

• At least two years' experience in customer service required, property management experience preferred.
• High School degree or equivalent required, two- or four-year college degree preferred.
• Proficiency in Microsoft Office.
• Real estate software experience preferred.
• Excellent phone, verbal and written communication skills.
• Must be a self-starter, self-disciplined, and highly organized.
• Must have a strong work ethic, be team-oriented and highly dependable.

Hours are 8-5 M-F onsite. This is a stable company where growth is offered!