Academic Program Specialist

Academic Program Specialist

USC's Keck School of Medicine, Department of Medicine, Office of Educational Affairs is seeking an Academic Program Specialist.

The ideal candidate should be motivated to succeed, multi-task in a high-energy environment, produce high-quality results, and maintain a welcoming and professional demeanor. The incumbent will work with the USC / Los Angeles General Medical Center (LAGMC) Internal Medicine Residency Program Manager to manage the USC / LAGMC Internal Medicine Residency Program that is comprised of 165 residents. Responsibilities will include meeting Accreditation of Council of Graduate Medical Education, American Board of Internal Medicine, and Medical Board of California requirements, as well as LAGMC and USC policies.

Job Accountabilities :

• Assist department with AMION and QGenda scheduling of resident rotation schedules
• Assist Residency Program Manager with event coordination of key events such as intern orientation day, graduation, board review, poster day, and in-training examination
• Assist Residency Program Manager with the planning and execution of tasks for recruitment and onboarding seasons : maintaining and processing appropriate paperwork, scheduling interviews, assembling informational packets, requesting room reservations
• Provide administrative support to department leadership : taking and transcribing minutes during routine meetings, fielding phone calls and visitors to appropriate individual(s), assists in communicating news and announcements to house staff
• Schedule required resident meetings for Associate Program Directors such as semi-annuals, advising and exit interviews
• Aid residents with reimbursement requests
• MyEvaluations for Internal Medicine Residency : assigning and tracking completion of rotation evaluations, faculty evaluations, nurse evaluations, peer evaluations, patient evaluations, program evaluations (semi-annual & exit), PCA Certification, procedure entries, new accounts, archive / promote trainee accounts, KSOM professionalism module, lecture attendance, generating reports
• Collaborate with Keck School of Medicine GME Office and Veteran's Administration to assist residents in the badge process, and day-to-day operations.
• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

Rate Information : This position will be Non-exempt and Hybrid-Flex. The hourly rate range for this position is $28.88 to $32.69.

Other Information :

Preferred Education : Bachelor's Degree, TAGME Certification

Preferred Experience : 2 Years

Preferred Field of Expertise : Graduate Medical Education, Undergraduate Medical Education, Administration, Higher Education or Student Personnel Administration

Minimum Education : Bachelor's degree. Combined experience / education as substitute for minimum education

Minimum Experience : 2 years. Combined experience / education as substitute for minimum experience

Minimum Field of Expertise : Experience in higher education and / or customer service. Excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders. Demonstrated attention to detail. Proven ability to plan, implement, and coordinate program logistics. Demonstrated database / data entry experience. Proven project management and problem solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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