Client Partner - Opportunity with Leading Services company

IRIS Software Inc. is seeking a talented Client Partner, Logistics ,Manufacturing Domain to manage the overall relationships for large clients.

This role is mandated with rapid business expansion within their assigned accounts. They are primarily responsible for managing and growing the P&L in terms of top line and bottom line and accountable for positioning, selling and delivering new service offerings and solutions to the clients to achieve targeted results.

Location – Charlotte area

Key Responsibilities

Manage client relationships at one or more accounts with a clear focus on creating a top-notch client experience

Customize industry prevalent engagement models to suit client requirements and delivers engagements on a multi-year roadmap. These include staff augmentation, managed capacity, managed services and business / IT outcome-based models

Creates opportunities to engage with client stakeholders in domain and technology specific dialogue to promote IRIS’ business interests and image as a thought leader

Develop and execute an account plan to grow the relationship footprint and create new opportunities to best position IRIS in a competitive landscape

Engineer deals and run the sales cycle by guiding the presales / delivery teams

Update the management on a frequent basis on the potential risks / issues and opportunities in an account

Handle escalations and negotiate with the customers, as required

Practices a disciplined approach to forecast revenue every month and manage profitability of the account(s)

Required Skills and Experience

Must have experience in managing IT engagements with clients in the industry for at least five years

Background and acumen to understand client’s business, strategy and to keep up with industry trends such as regulatory imperatives

Track record of managing and growing accounts

Excellent written and oral communication skills with an ability to make effective presentations

People-person with an innate ability to develop relationships at all levels of the client organization and maintain them on a longer term

Ability to perform the role of a “trusted” advisor

Understands nuances of the onsite-offshore delivery models and effectively partners with offshore counterparts.

What We Offer

Competitive salary with performance-based incentives.

Comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

A dynamic and inclusive work environment that values innovation and teamwork.