Sr. Director, Risk Management

Sr. Director, Risk Management

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

The Sr. Director, Risk Management reports to the Vice President of Risk Management and serves as a key driver of Blackhawk Network's continued growth and global expansion. We are seeking a visionary leader to centralize our Risk function and build a proactive, robust, best-practices operation focused on payments and fraud risk. This leader will be entrusted with a comprehensive portfolio of risk management responsibilities, including risk governance, fraud payments risk, cyber risk, investigations, and operational risk.

The Sr. Director will develop operational frameworks to support fraud and payment risk strategies, policies, and programs that enhance risk management while preventing and mitigating losses. This role will drive a differentiated approach to risk management using data, machine learning, AI, and other decision science technologies to prevent and mitigate fraud payment losses while ensuring customer experiences remain seamless. The Sr. Director of Risk Management will collaborate with technology, product, and customer service teams to ensure the integrity of our payments ecosystem by preventing and mitigating fraud losses, overseeing fraud investigations, and preventing the misuse of payment systems for unlawful or abusive purposes while protecting against overall financial loss. Developing and managing a world-class team will also be a key aspect of this role.

• You’ll love this job if you thrive on architecting and building Blackhawk Network's centralized risk function from the ground up, establishing best-in-class fraud prevention frameworks that support our global expansion strategy.
• You’re passionate about leveraging data science, machine learning, and AI technologies to create sophisticated fraud detection systems that protect millions in payment transactions while maintaining seamless customer experiences.
• You excel at leading cross-functional collaboration with technology, product, and customer service teams to safeguard our payments ecosystem, balancing risk mitigation with business growth across multiple markets.
• You’re energized by developing and mentoring a world-class risk management team while influencing enterprise-wide risk policies that shape how a leading payments company operates globally.

Responsibilities

Qualifications

Preferred Qualifications

Benefits

Salary Range for California Residents Only : $194,280.00 to $272,000.00

Salary Range for Illinois Residents Only : $158,560.00 to $222,000.00

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in 2025, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.

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