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ENTERPRISE TECHNOLOGY ANALYST
ENTERPRISE TECHNOLOGY ANALYSTCompu-Vision Consulting • Sacramento, CA, United States
ENTERPRISE TECHNOLOGY ANALYST

ENTERPRISE TECHNOLOGY ANALYST

Compu-Vision Consulting • Sacramento, CA, United States
14 hours ago
Job type
  • Full-time
Job description

Title : Enterprise Technology Analyst

Duration : 12 months

Location : Sacramento, California (This is a hybrid task, contractors will be required to be on-site each Tuesday of every week (once a week).

SCOPE OF WORK :

Client is seeking a leased employee resource to provide operational and project support for the Customer and AMI Technologies team on a time and materials basis.

Purpose : To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S / 4HANA project without delays or distractions.

Key Responsibilities :

  • Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.
  • Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.
  • Respond promptly to incidents so they don't impact the S / 4HANA project's progress.
  • Collaborate with team members to ensure smooth handoff and clear communication.
  • Help our team maintain greater availability and focus on the S / 4HANA project.

Expected Outcomes :

  • Timely resolution of assigned incidents and enhancement requests.
  • Continued progress on ongoing projects within Customer and AMI Technologies.
  • Reduced workload pressure on the core Customer and AMI Technologies team during the S / 4HANA project timeline
  • Mandatory Requirements

  • Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.
  • Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher
  • Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher
  • Must have IS-U CR&B expertise, including experience in one, or more, of the following areas :
  • Customer service
  • Device management, including experience with smart meters and / or the Itron Networks UIQ stack
  • Rates and pricing
  • Billing and invoicing
  • Bill print
  • Workflows
  • Fl-C
  • Must have experience working with master data components and the business partner lifecycle
  • Must have at least two (2) years of experience performing hands-on end-to-end functional, technical, and regression testing of complex solutions, including integrations to external systems
  • Must have experience using defect tracking applications like ServiceNow or JIR
  • Must have experience in participating in business requirement reviews and blueprint sessions
  • Must have experience translating business requirements into detailed specifications
  • Must have experience working with technical teams (ABAP developers) to define / refine functional specifications for custom development.
  • Must have experience creating process flow diagrams based on business requirements
  • Must have experience debugging custom code and working independently to support a project team
  • Must have experience communicating highly technical information in an understandable manner to project team both verbally and in writing.
  • Desirable Qualifications

  • BS degree from an accredited college or university majoring in Computer Science, MIS, or a related field.
  • Strong analysis knowledge and skills
  • Experience in leading business requirement reviews and blueprint sessions
  • Experience working in an agile environment.
  • Experience designing and configuring complex IS-U rates, rate categories, and billing schemas
  • Electric utility experience supporting any of the following systems : SAP S / 4HANA; SAP CX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
  • OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE 10.3 or higher
  • MDUS / ISAIM EhP7 or higher.
  • Technical Evaluation Questions :

  • Provide three examples of the candidate's experience working with the systems listed in the mandatory qualifications section. (1 page maximum).
  • Provide three examples of the candidate's experience working with the systems listed in the desirable qualifications section. (1 page maximum).
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    Technology Analyst • Sacramento, CA, United States

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