Paychex is hiring : User Experience Researcher I in Chicago

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture.

Overview

At Paychex, a UX Researcher I's primary responsibility is to conduct usability studies and generate transformational insights that influence UX design. In this role, you will cultivate partnerships with Product Owners and UX Designers, and provide ongoing feedback to user-driven design solutions that achieve project goals. You inspire insight-driven improvements at all stages of product development by collaborating with cross-functional teams and delivering oral, written, and visual presentations.

Responsibilities

• Partner with UX Designers and Product Managers to choose appropriate research method(s) in a fast-paced, rapidly changing environment; collaborate with Product Managers to incorporate complex technical and business requirements into research plans
• Plan and implement usability studies. Includes proficiency in developing a research plan, screening and recruiting participants, facilitating sessions, analyzing results, and communicating results and recommendations.
• Implement additional UX Research activities as needed, including surveys, focus groups, ethnographic studies / contextual inquiries, interviews, and usage analytics.
• Stay current with new research or testing methods; willing to innovate and try new methods
• Other duties as assigned to support the general purpose of the user experience function

Qualifications

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $78,300 - $123,100. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and / or experience which may result in total compensation outside of this range.

Live the Paychex Values

What's in it for you?

Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

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