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Revenue Cycle Coordinator

Revenue Cycle Coordinator

LA Clinica del PuebloHyattsville, MD, United States
8 days ago
Job type
  • Full-time
Job description

La Clínica del Pueblo

Job Description

Job Title : Revenue Cycle Coordinator

Department : Finance

Supervisor : Patient Revenue Manager

Location : Hyattsville, MD

Classification : Salary / Exempt

Synopsis : Under the supervision of the Patient Revenue Manager, the Revenue Cycle Coordinator is responsible for preparing and submitting timely and accurate insurance claims to third-party payers using eClinicalWorks (eCW), verifying and posting payments and adjustments, managing aging reports, and following up on denied or underpaid claims. The Revenue Cycle Coordinator also plays a critical role in assisting with payer enrollments for all providers, ensuring credentialing documentation is complete and submitted in a timely manner, and maintaining compliance with FQHC and payer-specific requirements. This role requires a high level of attention to detail, the ability to work independently, and in coordination with La Clínica's staff and contractors.

Qualifications : Required Education and Experience :

  • High school diploma or equivalent required.
  • Understanding of payer EOBs / Remits.
  • Strong computer skills including Microsoft Word, Excel
  • Minimum of 2-3 years of experience using ICD-10, HCPCs, CPT, medical coding and billing.
  • Minimum of 2-3 years of experience in a revenue cycle billing position (Experience with medical billing, patient registration, or insurance verification).
  • Experience using electronic medical records (EMR); eCW preferred.
  • Excellent oral, written, and telephone communication.
  • Working knowledge of rules and regulations pertaining to the FQHC guidelines.
  • Ability to prioritize and manage multiple tasks with efficiency in dealing with multiple facilities, departments and programs.
  • Ability to handle a large volume of project receiving, submitting and researching claims.
  • Ability to work independently with minimum supervision in a team-oriented environment and interrelates well with individuals with diverse ethnic and cultural backgrounds and needs.

Preferred Education and Experience

  • eCW experience preferred.
  • Registration / intake experience preferred.
  • Payer enrollment experience preferred.
  • Knowledge of medical terminology and practices
  • Duties and Responsibilities :

  • Prepares and submits clean claims to various insurance companies either electronically or paper.
  • Reviews and posts denials to accounts according to the EOB to ensure accurate payment status and account activity.
  • Reviews and assigns claims that need provider attention via jellybeans in eCW to appropriate staff.
  • Prepares bank reconciliation log daily to report incoming insurance checks / deposits
  • Monitors aging reports and takes necessary actions to guarantee payments of claims.
  • Reviews accounts daily and makes phone calls or checks insurance portals to assigned insurance groups for insurance follow-up to determine claim adjudication.
  • Assures compliance with applicable billing laws and regulations to maximize cash receipts.
  • Contacts insurance carriers regarding non-payments and / or improper payment on claims.
  • Identifies problem accounts with payers; investigates and correct errors
  • Follows-up on missing account information and resolves past-due accounts.
  • Prepares reports to identify and resolve accounts receivable.
  • Helps with year-end reports such as patient revenue reports, adjustments, aging report, charity care, etc
  • Posts patient payments to accounts and applies payment to claims.
  • Posts ERA payments, adjustments, and write offs to appropriate accounts.
  • Prepares, reviews, and sends patient statements.
  • Reviews Telephone Encounters assigned for patient account follow up.
  • Answers inquires by phone regarding past-due accounts and insurance guidelines.
  • Transfers bills to secondary or tertiary accounts, if applicable.
  • Makes adjustment to either patient or practice accounts based on internal reports and / or documentation.
  • Responsible for reading and understanding various types of Explanation of Benefits.
  • Keeps supervisor informed of areas of concern and problems identified.
  • Assists in the preparation of monthly reports to ensure accuracy and timely processing of claims billed through the EMR.
  • Prepares and distributes monthly Unlocked Encounters Report to ensure all visits are locked and ready to bill for the month.
  • Assists with preparing and submitting provider enrollment and revalidation applications to commercial and government payers (e.g., Medicare, Medicaid, MCOs).
  • Assists with enrollment application status and follow up with payers to ensure timely processing.
  • Assists with maintaining accurate and current enrollment records, rosters, and CAQH profiles.
  • Assists with updating and maintaining provider and organizational information in payer portals and directories.
  • Maintains strict confidentiality regarding confidential conversations, documents, and files.
  • Participates in educational activities and attends monthly staff meetings.
  • Adheres to all HIPAA guidelines / regulations
  • Perform other related duties as assigned
  • Physical Requirements :

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Supervisory Responsibilities : None

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    Revenue Cycle Coordinator • Hyattsville, MD, United States

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